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I have a 2019 is300 and i got the new iphone 13 and when I went to menu>bluetooth> there was no add option.
I tried to delete the old phone, but that option is grayed out and i can't remove the old one neither.
Help!
I had the same issue on Lexus RX 350. I had to reset my infotainment. I had to wiped out my personal data from my previous phone. I was then able to pair my new phone. Just google how to reset infotainment system on your specific vehicle. This worked on mine:
Press the. MENU button in your vehicle
Then select. Setup. .
General. .
Delete Personal Data. .
Delete. .
To confirm, select. Yes. . Once the factory data reset has been complete, you can then pair new phone. An update to the Lexus app may be required.
Last edited by Prbradley1; Apr 20, 2023 at 09:54 PM.
Did you find a fix for this? I just bought a 2016NX 200t and having the same exact issue.
I had the same issue on Lexus RX 350. I had to reset my infotainment. I had to wiped out my personal data from my previous phone. I was then able to pair my new phone. Just google how to reset infotainment system on your specific vehicle. This worked on mine:
Press the. MENU button in your vehicle
Then select. Setup. .
General. .
Delete Personal Data. .
Delete. .
To confirm, select. Yes. . Once the factory data reset has been complete, you can then pair new phone. An update to the Lexus app may be required.