Recently when plugging up my iPhone to play music via USB from the center console the screen is blank but the music still plays. Previously it displayed the song title/cover art and how much longer the song had left as well as options to skip pause etc.

Any ideas on how to fix? I tried both Apple Music and Spotify apps both were blank. Also, my girlfriend played music and hers was blank as well. I have checked for software updates but there does not seem to be any.

have attached settings and what my display looks like below.

 

Recently had this issue on my RC. I believe theres a service bulletin for it.

 

Any links to this service bulletin? I have the same issue

 

Am having the same issue as well, the music playing but no music data is being displayed on the screen

 

Same issue here. Where could I find the service bulletin?

 

I got mine fixed. I recently had to restore my iPhone and just realized that I had no physical songs downloaded so I plugged it back up to iTunes and transferred my songs back onto my phone.

After that I plugged it back into my car and it tried to play the first song in my iPhone that is physically downloaded and when I switched to Spotify everything worked as intended

I suppose the phone needs a physical song to read the iPhone as an “iPod” device and then everything will work after that.

 

I had the same issue and realized it was because I deleted Apple Music which is like what is used to give the Lexus information about what is being played. I would only ever use Spotify premium so I never had a reason to keep Apple Music. Once I reinstalled Apple Music the metadata for the music from Spotify started displaying.

 

I remember seeing a bulletin on TIS about the issue but looked and couldnt find it again.

 

I had something similar. All I did was turn off my phone to restart it. Then it worked again.