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Menu & Home buttons don't work!

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Old Nov 17, 2017 | 07:13 PM
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Question Menu & Home buttons don't work!
Hey guys,

When I start up my 2014 is 350 neither of my buttons work. I can't access any of my settings and all I see is the map screen. Also, my phone (Bluetooth connected) plays music but the phone function no longer works as I can't answer calls or make them. And the "help" button no longer works.

Any idea how to fix this? The manual has nothing on this unless i missed.
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Old Nov 17, 2017 | 07:51 PM
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Have you tried disconnecting the battery? It should reset the system.
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Old Nov 17, 2017 | 08:07 PM
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Originally Posted by MX73
Have you tried disconnecting the battery? It should reset the system.
Exactly what I was going to say to try first. If this doesn't work, then a trip to the dealership will probably be needed.
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Old Nov 20, 2017 | 07:28 PM
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Default Battery Reset
What was the procedure again for after disconnecting the battery? Up and down on all the windows?
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Old Nov 21, 2017 | 09:36 AM
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Originally Posted by ISFWes
What was the procedure again for after disconnecting the battery? Up and down on all the windows?
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Old Nov 21, 2017 | 10:42 AM
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Originally Posted by arentz07
LOL. my exact reaction.
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Old Nov 21, 2017 | 02:54 PM
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Simultaneously press up on the front driver window and back rear window while pumping the gas and turning the volume *** up 3/4 then back 1/4th while also pumping the e brake with traction control off for 2 seconds and it will reset the battery.
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Old Nov 21, 2017 | 03:45 PM
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Holy crap, guys, remind me to never ask about the window initialization on here...
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Old Nov 22, 2017 | 07:00 AM
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Originally Posted by JDR76
Holy crap, guys, remind me to never ask about the window initialization on here...
Does this have to do with re-calibrating the automatic windows, actually?
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Old Nov 22, 2017 | 08:03 AM
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Originally Posted by arentz07
Does this have to do with re-calibrating the automatic windows, actually?
His question certainly did. After disconnecting the battery, you have to re-initialize the windows. He asked what the procedure was for doing that step.
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Old Nov 22, 2017 | 08:21 AM
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Originally Posted by JDR76
His question certainly did. After disconnecting the battery, you have to re-initialize the windows. He asked what the procedure was for doing that step.
Yeah I have seen for that, that you have to go up and down on the windows twice each, sometimes more, and then attempt to use the one-touch automatic function. I haven't tried it myself, but there are examples all over the internet.

Oops.
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Old Nov 22, 2017 | 10:54 PM
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I was just asking for JLOZAN2. And on my iPhone. Sorry, Thought I was helping out.
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Old Nov 24, 2017 | 01:07 PM
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Originally Posted by ISFWes
I was just asking for JLOZAN2. And on my iPhone. Sorry, Thought I was helping out.

You guys lost me... lol

I disconnected the battery and have the same result. I still cant use the home and menu buttons.
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Old Nov 24, 2017 | 07:34 PM
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Originally Posted by jlozan2
You guys lost me... lol

I disconnected the battery and have the same result. I still cant use the home and menu buttons.
How long did you keep it disconnected? It should be at least 10-15 mins to “discharge” whatever is still in the electrical system.
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Old Nov 27, 2017 | 05:53 AM
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Originally Posted by MX73
How long did you keep it disconnected? It should be at least 10-15 mins to “discharge” whatever is still in the electrical system.
I took your advice and disconnected the battery longer, about 30 mins.

I still have the same issues and now my Bluetooth is completely disconnected from my phone. I can't toggle between Radio, bluetooth, CD, etc...
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