Warranty question
#1
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Warranty question
Good evening everyone, new guy here. I have a 2015 lexus is250 f sport. About 3 weeks ago my check engine light came on and found there was a misfire going. They would have it and try to diagnose it but no luck. The territory rep had to come and take a look at. He is suggesting a new cylinder head.
1st 1 was wondering what is the cost to replace this as I'm curious.
2nd does lexus offer any kind of reimbursement for me not having my car? It is under warranty and they are still saying around 1-2 weeks to get a new cylinder head and put it in and retest it all. I'm worried that I may lose resale value with this kind of engine work being done.
thank you and any help/info would be much appreciated. I will be out of the car for about a month and a half, what should I ask for?
Oh last thing if lexus buys my car back, do they give me my full price I paid? Will they give me a newer model? I am in virginia as I know lemon laws vary state to state.
thank you
1st 1 was wondering what is the cost to replace this as I'm curious.
2nd does lexus offer any kind of reimbursement for me not having my car? It is under warranty and they are still saying around 1-2 weeks to get a new cylinder head and put it in and retest it all. I'm worried that I may lose resale value with this kind of engine work being done.
thank you and any help/info would be much appreciated. I will be out of the car for about a month and a half, what should I ask for?
Oh last thing if lexus buys my car back, do they give me my full price I paid? Will they give me a newer model? I am in virginia as I know lemon laws vary state to state.
thank you
#2
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If it's under warranty like you said, you shouldn't be charged for it.
Also, they would not give you a new model, not sure why you think they would do that? I also HIGHLY doubt they would buy it back at the full price you paid for it.
They will fix it under warranty, don't worry. Have you asked the dealership to give you a loaner vehicle while yours is in the shop, if not mention it to them that since they have your car for a while you should at least get a loaner for the time. I mean they even give me a loaner for like 2 hours when I go for basic service.
Also, they would not give you a new model, not sure why you think they would do that? I also HIGHLY doubt they would buy it back at the full price you paid for it.
They will fix it under warranty, don't worry. Have you asked the dealership to give you a loaner vehicle while yours is in the shop, if not mention it to them that since they have your car for a while you should at least get a loaner for the time. I mean they even give me a loaner for like 2 hours when I go for basic service.
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