DiscountTireDirect.com Negative Experience

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08-24-17, 11:08 AM

#16

davyjordi

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Quote:

Originally Posted by oldcajun

The last 4 or 5 sets of tires I bought all came from Discount Tire and they have always been great to deal with. I mentioned this issue to the local manager and he says that it is company policy to assure that the tires are safe for the intended vehicle. The load rating is one of the critical items they check. If they sell you the wrong size tire and you have an accident because of a tire problem then they are at least partially responsible.
Steve

tire rack, on the other hand, has an opt-out, allowing you to purchase a set of tires without disclosing the model and thus the model's oem wheels. they're circumventing discount tire direct strict oem specs. discount tire didn't even allow me to purchase tires for aftermarket wheels; rather, as soon as they knew the make and model, they wouldn't sell me tires for any other aftermarket wheel. I was annoyed to say the least.

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08-24-17, 11:16 AM

#17