Navi screen looks damaged
Thread Starter
Driver School Candidate
Joined: Jul 2017
Posts: 4
Likes: 0
From: Illinois
Navi screen looks damaged
I just bought a used Lexus IS350 2014 and the navi screen looks damaged to me . The dealer said it's just foul on the screen but I don't believe it is. It's not bubbles. I attached some pictures. Is there a way to fix this or do I have to get a brand new screen which I'm guessing would be costly. Thank you for any help.
Lexus Dealership should be able to replace that for you free of charge if the car is still within warranty
There's technical service bulletin out for that issue
L-SB-0002-16
There's technical service bulletin out for that issue
L-SB-0002-16
They revised it Midway in 2015 models after finding out about the problem. 2016 should not experience this issue.
The anti glare coating on the pre-revised came off super easy. All it took us a wet water microfiber towel and do a quick rub and it'll start making marks.
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Go to different dealership.
Show them the TSB
Lead Lap
Joined: Jan 2014
Posts: 433
Likes: 7
From: Washington
Dang really? Mine did it right away with no hesitation. Talk to the service manager and show the tsb
Pole Position
Joined: Jan 2016
Posts: 314
Likes: 7
From: FL
I havent had a single good dealer experience yet. The closest one is 157mi one way, so I just have to live with the annoying issues I guess. At least it's not engine or transmission failure, right?
Lexus Test Driver
Joined: Jan 2007
Posts: 7,460
Likes: 232
From: CA
Originally Posted by Mrg02d
My dealer refused to replace mine. They also refused to replace my ECU despite my 2014 is350 falling under the TSB description.
You guys with the helpful dealers are lucky.
You guys with the helpful dealers are lucky.
Pole Position
Joined: Jan 2016
Posts: 314
Likes: 7
From: FL
If there was a better alternative, I'd sell this car in a heartbeat and go to it, but there isn't.
Sigh...