Navi screen looks damaged

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Jul 22, 2017 | 11:25 AM

#16

davyjordi

Pole Position

Joined: Jul 2010

Posts: 2,942

Likes: 182

From: Los Angeles, CA

Quote:

Originally Posted by Mrg02d

Is there a TSB for the screen? I showed them the one for the ECU and dead battery. They just told me they would replace the screen if it looked like a warranty problem, which they wound up saying, didn't look like one.

I havent had a single good dealer experience yet. The closest one is 157mi one way, so I just have to live with the annoying issues I guess. At least it's not engine or transmission failure, right?

In Southern California there are tons of dealerships and thus tons of deals. The competition works in our favor as the dealers compete to keep or gain new customers.

Jul 22, 2017 | 11:50 AM

#17

EZZ

Lexus Test Driver

Joined: Jan 2007

Posts: 7,460

Likes: 232

From: CA

Quote:

Originally Posted by Mrg02d

Lexus corporate just tells me that they can't make them do anything since they are all independently owned dealers. They make a "note" and that's it.

If there was a better alternative, I'd sell this car in a heartbeat and go to it, but there isn't.

Sigh...

That's terrible. Honestly I'd probably go BMW with less reliability but more convenient dealer location than Lexus with your situation. I'm gonna give Audi a try next time as I love their S4.