Free Service with CPO
05-28-17, 09:53 PM
#1
Driver School Candidate
Thread Starter
Free Service with CPO
If the can needs something other than what is required at the service interval is it covered under the 4 free service visits? I ask because after 4000 miles my 2014 GS350 F Sport needs brake work.
05-28-17, 10:47 PM
#2
Lexus Champion
05-30-17, 10:43 AM
#3
Not exactly true.
OP, I bought my car in December it was CPO drove it 8k miles about and the rotors were clearly warped. On my next service I mentioned this to the tech and explained I know rotors aren't usually covered but being a CPO and the Lexus claim that all parts are 70% or better when I purchased it wouldn't make sense that I warped the rotors this badly to feel vibration.
He said cool no problem your with Lexus now we will take a look. They replaced both front rotors free of charge.
OP, I bought my car in December it was CPO drove it 8k miles about and the rotors were clearly warped. On my next service I mentioned this to the tech and explained I know rotors aren't usually covered but being a CPO and the Lexus claim that all parts are 70% or better when I purchased it wouldn't make sense that I warped the rotors this badly to feel vibration.
He said cool no problem your with Lexus now we will take a look. They replaced both front rotors free of charge.
05-30-17, 10:52 AM
#4
Lexus Champion
Not exactly true.
OP, I bought my car in December it was CPO drove it 8k miles about and the rotors were clearly warped. On my next service I mentioned this to the tech and explained I know rotors aren't usually covered but being a CPO and the Lexus claim that all parts are 70% or better when I purchased it wouldn't make sense that I warped the rotors this badly to feel vibration.
He said cool no problem your with Lexus now we will take a look. They replaced both front rotors free of charge.
OP, I bought my car in December it was CPO drove it 8k miles about and the rotors were clearly warped. On my next service I mentioned this to the tech and explained I know rotors aren't usually covered but being a CPO and the Lexus claim that all parts are 70% or better when I purchased it wouldn't make sense that I warped the rotors this badly to feel vibration.
He said cool no problem your with Lexus now we will take a look. They replaced both front rotors free of charge.
05-30-17, 07:50 PM
#5
Actually it was probably due to the issues I had after purchasing the car and them wanting to keep me happy. But it sounds like you know all about that so I don't need to explain.
Just letting this guy know if you ask about it at the dealer it's possible they can help cover the costs due to it being a recent CPO purchase .
05-30-17, 08:52 PM
#6
Lexus Champion
Wow you really know the ins and outs of my deal?
Actually it was probably due to the issues I had after purchasing the car and them wanting to keep me happy. But it sounds like you know all about that so I don't need to explain.
Just letting this guy know if you ask about it at the dealer it's possible they can help cover the costs due to it being a recent CPO purchase .
Actually it was probably due to the issues I had after purchasing the car and them wanting to keep me happy. But it sounds like you know all about that so I don't need to explain.
Just letting this guy know if you ask about it at the dealer it's possible they can help cover the costs due to it being a recent CPO purchase .
Fine, why don't you post up your numbers and lets see how much the dealer made on you
05-31-17, 04:57 AM
#7
ON TOPIC:
It's not false hope. I explained that it's not usually covered and it also cant hurt to ask.
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05-31-17, 09:57 AM
#8
Lexus Champion
Maybe you should go back and look at my posts from when I first picked up the car. I dont need to explain it to you but they needed to replace the entire tachometer and give me a large cash refund as the odometer was frozen when I purchased the vehicle. Lexus got involved and covered the costs of the $5,000 repair and the dealerships gave me a decent cash refund back on the car. Tell me more about how much they made...
ON TOPIC:
It's not false hope. I explained that it's not usually covered and it also cant hurt to ask.
ON TOPIC:
It's not false hope. I explained that it's not usually covered and it also cant hurt to ask.
its the internet, buddy. Hahaaha
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