IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Insurance Claim Issue

Thread Tools
 
Search this Thread
 
Old 03-06-17, 12:32 PM
  #1  
JustBaze1
Rookie
Thread Starter
 
JustBaze1's Avatar
 
Join Date: Mar 2016
Location: New York
Posts: 60
Likes: 0
Received 0 Likes on 0 Posts
Default Insurance Claim Issue

I'm having a back and forth debate with GEICO right now about putting aftermarket vs OEM parts on my car. It's a 2016 model with under 10k miles plus its a lease so I am demanding original parts. Does anyone know if there is a requirement by Lexus that a leased car must be repaired with original parts. It will make this issue a lot easier to deal with if so.
Old 03-06-17, 01:26 PM
  #2  
JDR76
Lexus Champion
 
JDR76's Avatar
 
Join Date: Nov 2013
Location: WA
Posts: 12,332
Received 1,603 Likes on 1,021 Posts
Default

It did not come up when we finished our RX lease. It had been rear ended and like you, I had to fight Geico who wanted to use all refurbished and non-OEM parts. I was asked at the end of the lease if it had been in an accident, and I said yes. They asked if everything had been repaired okay, I said yes, and that was that.
Old 03-06-17, 05:47 PM
  #3  
JustBaze1
Rookie
Thread Starter
 
JustBaze1's Avatar
 
Join Date: Mar 2016
Location: New York
Posts: 60
Likes: 0
Received 0 Likes on 0 Posts
Default

Thanks for the help guys. After more arguing they offered to give an OEM wheel instead of refurbished. They gave me that parts "meet or exceed expectations" story but I don't feel like taking the risk or delaying the overall repair more if they have to send the parts back. My body shop says the fender does not need to be replaced so he'll use that money to upgrade to the factory front bumper.
Old 03-06-17, 05:55 PM
  #4  
EXE46
Lead Lap
 
EXE46's Avatar
 
Join Date: Sep 2016
Location: Sofla
Posts: 581
Received 26 Likes on 22 Posts
Default

I had an accident last December, someone backed into my car; damage was about the size of a golf ball and a scratch. The car had less than 5k miles then. Dealing with Statefarm, the other person's insurance was a pain so i took it to Lexus since the dealer near me is a certified LFA shop. They handled everything, gave me an IS loaner and replaced with a brand new rear bumper- oem of course.
Old 03-06-17, 07:25 PM
  #5  
Solara350
Instructor
 
Solara350's Avatar
 
Join Date: Dec 2016
Location: Ontario
Posts: 1,015
Received 77 Likes on 69 Posts
Default

You must get OEM parts, insurance always being an ***, find a good mechanic shop. your car still under factory warranty so it deserves OEM only, unless your car is an old car out of warranty otherwise MUST BE OEM plus its still under lease, Geico and Statefarm are cheap but when it comes to car crash they will buy you ****ty parts or used parts, Don't let Insurance fool you, you must fight for OEM parts till the end....
Old 03-06-17, 10:04 PM
  #6  
Lveyolfe
Lead Lap
 
Lveyolfe's Avatar
 
Join Date: Jan 2014
Location: Washington
Posts: 433
Likes: 0
Received 7 Likes on 7 Posts
Default

Originally Posted by JustBaze1
I'm having a back and forth debate with GEICO right now about putting aftermarket vs OEM parts on my car. It's a 2016 model with under 10k miles plus its a lease so I am demanding original parts. Does anyone know if there is a requirement by Lexus that a leased car must be repaired with original parts. It will make this issue a lot easier to deal with if so.
My wife got in a accident in her Scion TC and they had to use OEM parts to fix it cause it was under a certain amount of years. (2016 like yours) I have USAA but I'm sure it's the same with all insurance companies. If you're not happy with the rep, ask to speak to a manager
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
nomadlife
RC F (2015-present)
1
12-31-18 05:47 PM
OPTiK
IS - 2nd Gen (2006-2013)
16
12-12-14 11:16 AM
dakid211
Performance & Maintenance
1
06-19-13 07:09 PM
mbz560
LS - 1st and 2nd Gen (1990-2000)
3
08-23-12 02:18 PM
LucciLou
IS - 1st Gen (2001-2005)
16
12-09-11 01:34 PM



Quick Reply: Insurance Claim Issue



All times are GMT -7. The time now is 03:23 AM.