IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Rear window stuck

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Old Feb 11, 2017 | 11:37 PM
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Default Rear window stuck

Rolled the window down a little and when I tried to roll it back up nothing happened. Now It won't go up or down. All other windows work fine except the rear passenger side window. I tried the switch on the door with no success. No noise from the motor trying either.

Should I try disconnecting the battery to do a hard reset?
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Old Feb 12, 2017 | 11:03 AM
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Just pulled the battery for a couple of minutes. No luck. Maybe a fuse?
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Old Feb 12, 2017 | 08:04 PM
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Check fuse.


Also check trying the switch on that actually door. Maybe the main switch has issues
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Old Feb 13, 2017 | 08:16 AM
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Originally Posted by specONE
Check fuse.


Also check trying the switch on that actually door. Maybe the main switch has issues
Do our cars have a lockout switch that disables the windows? I can't remember if they do, but you might want to check that to see.
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Old Feb 13, 2017 | 10:01 AM
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Originally Posted by PatrixUSA
Could be a fuse, motor, switch... best thing to do is to take it to your dealer to have them assess, as this would most likely be covered under the warranty, given you meet mileage limits. If this happened after the rains, be thankful, as we've had tremendous rain over the last four weeks +.
Checked the fuse box under the hood. Didn't see any fuses for the windows, but I checked the fuses that were there and didn't see any broken fuses.

Unfortunatley, I bought my car in December of 2013, so I'm just out of the warranty window.
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Old Feb 13, 2017 | 10:05 AM
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Originally Posted by specONE
Check fuse.


Also check trying the switch on that actually door. Maybe the main switch has issues
No luck. The three other windows and switches work fine.
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Old Feb 13, 2017 | 11:28 AM
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fuse box
Found the inside fuse box. I looked at all the ones that mention door and couldn't find broken fuses.
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Old Feb 13, 2017 | 02:05 PM
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Originally Posted by PatrixUSA
I've got good news for you then... as the basic Lexus warranty is 48 months or 50,000 miles, so unless you're over 50K miles, you've got until December of THIS year on your warranty.

http://www.lexus.com/warranty

Happy driving.
^he is right
you should still have 48 month warranty unless you have over 50k miles.
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Old Feb 13, 2017 | 02:45 PM
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California is getting drenched again for the next 5-7 days starting Thursday. Hopefully you get it fixed soon.
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Old Feb 14, 2017 | 09:34 AM
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Originally Posted by PatrixUSA
I've got good news for you then... as the basic Lexus warranty is 48 months or 50,000 miles, so unless you're over 50K miles, you've got until December of THIS year on your warranty.

http://www.lexus.com/warranty

Happy driving.
That is good news. Last month I called to schedule an appointment to tighten the parking break and the service desk told me I was already out of warranty. I didn't even question it in my mind. Dropped the car off at the dealership this morning. Lets see what they come back with!
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Old Feb 15, 2017 | 04:26 PM
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Originally Posted by kneemahp
That is good news. Last month I called to schedule an appointment to tighten the parking break and the service desk told me I was already out of warranty. I didn't even question it in my mind. Dropped the car off at the dealership this morning. Lets see what they come back with!
Brake adjustments are usually not covered under the basic warranty since they are a wear and tear item. That's probably what your dealer meant.
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Old Feb 23, 2017 | 09:37 AM
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Following up on the thread in case anyone has this problem. Dealership fixed the window by replacing the window motor in the door. They also tightened the parking brake. All covered under warranty, so thank you for the help!
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