Buttons Lost Control
Thread Starter
Driver
Joined: Aug 2014
Posts: 108
Likes: 0
From: CA
Buttons Lost Control
Anyone else experienced this?
It's happened to me twice since I got the 2015 3IS in December. While driving, all the buttons on center console and steering wheel lost control (ie. no audio on/off, no volume adjustment, no switching media source or radio stations, etc.) Not only the media functions were lost, I couldn't move the cursor to perform other functions on screen either. Both times happened while driving. When the car first started, everything was fine. I had to re-start the car at the red light for everything to resume back to normal.
Is this a software update issue? The car was driving fine. Nothing raised the concern for safety, but I don't really know for sure.
It's happened to me twice since I got the 2015 3IS in December. While driving, all the buttons on center console and steering wheel lost control (ie. no audio on/off, no volume adjustment, no switching media source or radio stations, etc.) Not only the media functions were lost, I couldn't move the cursor to perform other functions on screen either. Both times happened while driving. When the car first started, everything was fine. I had to re-start the car at the red light for everything to resume back to normal.
Is this a software update issue? The car was driving fine. Nothing raised the concern for safety, but I don't really know for sure.
Pole Position
Joined: Jan 2015
Posts: 347
Likes: 25
From: WA
I've had this happen a couple times as well where all the controls and even the navigation freezes mid route. I spoke with Lexus and found out that when it does this you can hold down the power button to the stereo to turn it off, and then turn it on again. This will reset everything and get it to work again. I'm not sure how common this problem is, but it's only happened twice so I'm not too concerned. I think of it like your phone or computer freezing from time to time and just needs a reboot.
Thread Starter
Driver
Joined: Aug 2014
Posts: 108
Likes: 0
From: CA
I've had this happen a couple times as well where all the controls and even the navigation freezes mid route. I spoke with Lexus and found out that when it does this you can hold down the power button to the stereo to turn it off, and then turn it on again. This will reset everything and get it to work again. I'm not sure how common this problem is, but it's only happened twice so I'm not too concerned. I think of it like your phone or computer freezing from time to time and just needs a reboot.
Happened to me once when I clicked the home button too soon (literally one second after a cold start). Everything in the infotainment was frozen. Had an idea to put the car in reverse (to trigger the back up camera), which promptly triggered a soft reboot and everything was normal again.
Thread Starter
Driver
Joined: Aug 2014
Posts: 108
Likes: 0
From: CA
Happened to me once when I clicked the home button too soon (literally one second after a cold start). Everything in the infotainment was frozen. Had an idea to put the car in reverse (to trigger the back up camera), which promptly triggered a soft reboot and everything was normal again.
Pole Position
Joined: Jul 2014
Posts: 383
Likes: 3
From: CA
You nav most likely needs a software update, I had similar issues.
my nav screen would freeze, sometimes shut off, and sometimes I had no response from the joystick.
Bring it in and see what they say
best of luck
my nav screen would freeze, sometimes shut off, and sometimes I had no response from the joystick.
Bring it in and see what they say
best of luck
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