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May 5, 2014 | 07:55 AM

#16

tsopranoMB

Lexus Test Driver

Joined: Feb 2003

Posts: 1,232

Likes: 1

From: Lake Worth, FL

Quote:

Originally Posted by JDR76

No, I never use the USB port.

thus, as I said, be sure to check AIRPLAY and make sure "LEXUS IS" is selected for SOUND to be heard

May 5, 2014 | 08:38 AM

#17

JDR76

Lexus Champion

Joined: Nov 2013

Posts: 13,181

Likes: 1,832

From: WA

Quote:

Originally Posted by tsopranoMB

thus, as I said, be sure to check AIRPLAY and make sure "LEXUS IS" is selected for SOUND to be heard

Nope, have that set to "LEXUS IS" as well.

May 5, 2014 | 09:15 AM

#18

tsopranoMB

Lexus Test Driver

Joined: Feb 2003

Posts: 1,232

Likes: 1

From: Lake Worth, FL

Quote:

Originally Posted by JDR76

Nope, have that set to "LEXUS IS" as well.

hmmm...try doing a HARD reset of the phone...hold the HOME and top ON/OFF button together till the screen goes blank and then the apple logo comes on...

otherwise, I would bring it to the dealer and see if a firmware update is available for the system

May 5, 2014 | 09:27 AM

#19

JDR76

Lexus Champion

Joined: Nov 2013

Posts: 13,181

Likes: 1,832

From: WA

Quote:

Originally Posted by tsopranoMB

I am almost due for my 5K service and plan on asking them then. It's really my only issue with the car, otherwise I love it. Appreciate that you're trying to help, TSopranoMB.

May 5, 2014 | 10:48 AM

#20

mrtriad

Rookie

Joined: Apr 2014

Posts: 94

Likes: 0

From: WA

I've had my car for a week now and I haven't ran into any issues. I hope this doesn't happen..

May 5, 2014 | 12:53 PM

#21

Jaydemm

Thread Starter

Pole Position

iTrader: (2)

Joined: Jun 2012

Posts: 279

Likes: 0

From: CA

Quote:

Originally Posted by CTLG

This issue comes from the Lexus App Suite App. Basically, you have to have the app up and running on your phone BEFORE you crank the car and allow BluTooth to pair. If you pair the phone and then start the app, this is what happens. The only way to fix it is to either re-pair the phone or shut the car off and restart the app and start the car up again.

Also, if the app has been running in the background for a long period without being used, the phones OS will stop allowing the app the run, until the phone is paired and the car calls-up the app. This is where the problems arise.

And yes, this is VERY annoying.

This ended up working for me everytime. But it is a bit annoying. I have my 5k service happening soon so hopefully they'll be able to do something about it.