Red SOS Light On All The Time?
Thread Starter
Driver School Candidate
Joined: Nov 2019
Posts: 8
Likes: 1
From: Florida
Red SOS Light On All The Time?
I noticed tonight that my 2012 IS350C has a red SOS light that is staying on constantly and I have no idea what it means. All the manual says is to contact Lexus dealer. I do not have a Safety Connection subscription. Is there a way for me to check codes or other items to determine if I actually do have a problem?
Regards,
Florida Jack
Regards,
Florida Jack
Thread Starter
Driver School Candidate
Joined: Nov 2019
Posts: 8
Likes: 1
From: Florida
Regards,
Florida Jack
Visit an auto parts store that offers a free OBDII scan of what the possible CELs might be. AutoZone, O'Reillys, Advance Auto, etc. If no CELs appear, see if they can clear everything.
Good luck!
Good luck!
Thread Starter
Driver School Candidate
Joined: Nov 2019
Posts: 8
Likes: 1
From: Florida
https://lexus2.custhelp.com/app/answ...button-mean%3F
Apparently it means you are no longer subcribed. Though yours is staying on. Indicates a malfunction of some sort.
https://www.clublexus.com/forums/rx-...sos-light.html
Last edited by MikeFig82; Nov 26, 2019 at 03:03 PM.
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Thread Starter
Driver School Candidate
Joined: Nov 2019
Posts: 8
Likes: 1
From: Florida
I have a Safety Connect subscription now. In an effort to track this issue I decided to subscribe. I went through the process, called the 1-800 number and chatted with a rep which yielded no resolution. I can connect to Safety Connect when pressing the button in the car and all seems to be well, but they did say there was a problem, but no alerts. Also, I am not seeing my car in the "Lexus App." Since it is a 2012 it is not Enform enabled, but older technology. I will continue to update as I work the red SOS light.
Regards,
Florida Jack
Regards,
Florida Jack
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I have a Safety Connect subscription now. In an effort to track this issue I decided to subscribe. I went through the process, called the 1-800 number and chatted with a rep which yielded no resolution. I can connect to Safety Connect when pressing the button in the car and all seems to be well, but they did say there was a problem, but no alerts. Also, I am not seeing my car in the "Lexus App." Since it is a 2012 it is not Enform enabled, but older technology. I will continue to update as I work the red SOS light.
Regards,
Florida Jack
Regards,
Florida Jack
2013 and mine is on all the time too. Lit red that is. No subscription. Guessing its so you can find the button?
Thread Starter
Driver School Candidate
Joined: Nov 2019
Posts: 8
Likes: 1
From: Florida
The Enform APP is not receiving data from my car as best I can tell. I've had the APP installed for a month and nothing at all from the car.
Overall, I'm not worried and will have it checked when in for a normal service.
Regards.
More specifically: When the car is started, a single source red LED shines down brightly and within ~3 seconds turns off leaving the SOS text visible in RED.
Are you saying the single LED stays on always? Not the text?
Are you saying the single LED stays on always? Not the text?
Thread Starter
Driver School Candidate
Joined: Nov 2019
Posts: 8
Likes: 1
From: Florida
The "SOS" text light is NOT supposed to stay on. The 3 second single red light coming on and they going off is normal.
From the owners Manual for applicable USA vehicles 2009 and up. A picture states SOS text is on always.
Safety Connect LED light Indicators:
When the “ENGINE START STOP” switch is turned to IGNITION ON mode, the red indicator light comes on for 2 seconds then turns off. Afterward, the green indicator light comes on, indicating that the service is active.
The following indicator light patterns indicate specific system usage conditions:
●Green indicator light on = Active service
●Green indicator light flashing = Safety Connect call in process
●Red indicator light (except at vehicle start-up) = System malfunction (contact your Lexus dealer)
●No indicator light (off) = Safety Connect service not active
/done. GL...
Safety Connect LED light Indicators:
When the “ENGINE START STOP” switch is turned to IGNITION ON mode, the red indicator light comes on for 2 seconds then turns off. Afterward, the green indicator light comes on, indicating that the service is active.
The following indicator light patterns indicate specific system usage conditions:
●Green indicator light on = Active service
●Green indicator light flashing = Safety Connect call in process
●Red indicator light (except at vehicle start-up) = System malfunction (contact your Lexus dealer)
●No indicator light (off) = Safety Connect service not active
/done. GL...
Thread Starter
Driver School Candidate
Joined: Nov 2019
Posts: 8
Likes: 1
From: Florida
From the owners Manual for applicable USA vehicles 2009 and up. A picture states SOS text is on always.
Safety Connect LED light Indicators:
When the “ENGINE START STOP” switch is turned to IGNITION ON mode, the red indicator light comes on for 2 seconds then turns off. Afterward, the green indicator light comes on, indicating that the service is active.
The following indicator light patterns indicate specific system usage conditions:
●Green indicator light on = Active service
●Green indicator light flashing = Safety Connect call in process
●Red indicator light (except at vehicle start-up) = System malfunction (contact your Lexus dealer)
●No indicator light (off) = Safety Connect service not active
/done. GL...
Safety Connect LED light Indicators:
When the “ENGINE START STOP” switch is turned to IGNITION ON mode, the red indicator light comes on for 2 seconds then turns off. Afterward, the green indicator light comes on, indicating that the service is active.
The following indicator light patterns indicate specific system usage conditions:
●Green indicator light on = Active service
●Green indicator light flashing = Safety Connect call in process
●Red indicator light (except at vehicle start-up) = System malfunction (contact your Lexus dealer)
●No indicator light (off) = Safety Connect service not active
/done. GL...
Every other button is lit and that would be super hard to find if it was not lit in some way. I've ridden in 3 of these and they were all on. Red text so I'd say thats normal so you can find it.
JM2C
JM2C
