Red SOS Light On All The Time?

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Dec 14, 2019 | 09:23 AM

#16

MikeFig82

Lead Lap

iTrader: (13)

Joined: Nov 2013

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From: Texas

Quote:

Originally Posted by 2013FSport

Every other button is lit and that would be super hard to find if it was not lit in some way. I've ridden in 3 of these and they were all on. Red text so I'd say thats normal so you can find it.
JM2C

Here's mine what it looks like.

Dec 15, 2019 | 02:58 PM

#17

FloridaJac

Thread Starter

Driver School Candidate

Joined: Nov 2019

Posts: 8

Likes: 1

From: Florida

So, what I thought was an error or problem is actually normal display of SOS in red on the button. Thanks for helping me clear this up because the manual was not a help. Obviously everyone but me seems to realize this is normal...Maybe I'm the one with the error...Oh well, never mind.

Regards.

Dec 15, 2019 | 06:17 PM

#18

2013FSport

Lexus Test Driver

iTrader: (2)

Joined: Aug 2017

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From: OR

Quote:

Originally Posted by MikeFig82

Here's mine what it looks like.

An added tidbit. Not only does the RED LED flash, but when done (mine has no subscription), the green light on the other side comes on for a 500ms flash!

Dec 22, 2019 | 05:00 AM

#19

thom1301

10th Gear

Joined: Dec 2019

Posts: 13

Likes: 1

From: Minnesota

Quote:

Originally Posted by FloridaJac

I noticed tonight that my 2012 IS350C has a red SOS light that is staying on constantly and I have no idea what it means. All the manual says is to contact Lexus dealer. I do not have a Safety Connection subscription. Is there a way for me to check codes or other items to determine if I actually do have a problem?

Regards,
Florida Jack

any resolution? Did you recently get serviced at the dealer? I recently had my software updated, something about ‘location services’ and now my red light is on and when I use my factory remote start, it sets off the alarm...

Mar 28, 2021 | 12:09 AM

#20

Jamespatt

Driver School Candidate

Joined: Mar 2021

Posts: 2

Likes: 0

From: California

3/28/2021 SOS Lexus safety connect malfunction

Recently my 2013 Lexus ES350 safety connect red light came on and my subscription has been active since I had the car. I took it into Lexus and they told me the malfunction was the backup battery for the safety connect system. It cost $650 to repair because that part isn't covered by warranty. The battery cost $300 and the labor is $350. If your red light next to the sos button is red there is a problem with your system. Take it and have it checked. It's free if you have a subscription.

Aug 19, 2021 | 05:58 AM

#21

PTGrove

Driver School Candidate

Joined: Aug 2021

Posts: 1

Likes: 0

From: PA

Red light for SOS Connect due to dead Mayday Battery

Quote:

Originally Posted by Jamespatt

Lexus refers to it as a Mayday battery.

Oct 13, 2021 | 11:55 AM

#22

jer

Pole Position

Joined: Jan 2007

Posts: 2,027

Likes: 149

From: fl

Quote:

Originally Posted by Jamespatt

To clarify, does this mean they will fix the red indicator light for free if you have an active subscription? My vehicle is out of warranty and the red indicator light has just started staying on after start up. Even though the indicator light is now red I used the SOS button and it worked & also verified that my service is still active until February. I can't see paying $650 or so to get the light to go back off, especially since they are discontinuing the service 10/22.