Joined: Aug 2018

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From: Va

Hello. I hope this message finds you doing well.

2008 - IS350 - A/T - RWD

I purchased a new Nav DVD. Followed instructions from the user manual and YouTube, removed clock to access the drive, but when selecting the eject icon, the disc spins, a message says "no disc" and then the screens goes back to the map.

Any options other than removing the unit?

I have tried removing the power from the battery, and some of the hidden buttons on the screen "top right or left" to no avail.

Thank you in advance.

Joined: Nov 2008

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From: Arizona

Joined: Aug 2018

Posts: 14

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From: Va

Thank you for the quick response.

”Disc removal tool”? You mean the 5lb hammer I have not tried yet? Then no. ��

pardon on my ignorance, but I have not used tools other than the tools to remove the clock unit to uncover the DVD drive.

Joined: May 2011

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From: CA

Joined: Aug 2018

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From: Va

Inititally, I thought you were making some kind of pun with the spelling of disc/disk, but I am baffled as to why add an empty post when I clearly wrote "removed clock to access the drive". Doesn't make sense when you are seeking assistance.

About my issue, anyone knows is resetting the user configurations could help?

-Thank you.

Joined: Nov 2011

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From: Ca

Joined: Aug 2018

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From: Va

yeah. That did not work either. Simply gave up. Nav works, but I have read so many horrid stories that I am not going to keep trying.