IS - 2nd Gen (2006-2013) Discussion about the 2006+ model IS models

ISX50 Dash/Door Panels Recall

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Old 05-26-15, 11:34 AM
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jgoorn
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Default ISX50 Dash/Door Panels Recall

How do I go about asking Lexus to replace my dashboard, and all door panels. What is the best way to do it, or how did you do it. Anybody got a scan of the recall page instead of a picture?
Old 05-26-15, 11:46 AM
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jgoorn
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I've got this but nothing in the mail about the recall I don't think. I will have to check my manual. After reading through the thread completely I guess the Sewell Lexus Dealership in Dallas wasn't wrong about it being in effect during the summer. I hope they replace my dash which I nicked up fixing my nav screen and my door panels have fingerprints on them and they just don't come out. I hope they do it.
Old 05-26-15, 11:48 AM
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flowrider
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Read these threads:

https://www.clublexus.com/forums/is-...rs-easily.html

https://www.clublexus.com/forums/is-...ll-letter.html

https://www.clublexus.com/forums/is-...-replaced.html

Lou
Old 05-26-15, 11:58 AM
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laobo979
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Gotta understand unless you have the sticky issue for the recall I don't think they're just gonna replace it.
Old 05-26-15, 12:02 PM
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jgoorn
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Ok, I've read all of those threads, so how do I ensure that I get the notice because currently the car is only one owner and I don't think the recall has come to the first owner, when it is sold and it becomes to the second owner will Lexus send it to the second owner?
Old 05-26-15, 12:53 PM
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whitecel
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Originally Posted by jgoorn
Ok, I've read all of those threads, so how do I ensure that I get the notice because currently the car is only one owner and I don't think the recall has come to the first owner, when it is sold and it becomes to the second owner will Lexus send it to the second owner?
What I did when I bought mines from the previous owner was to go own to the Lexus dealer. Let them know you purchased the car from a private sellers and you wanted to transfer all new info to your address. Took me about 10 min. They just change the info. But I'm in hawaii so we only have one dealership. Not sure if you have multiple dealers and would need to go to the original one it was purchased from
Old 05-26-15, 02:05 PM
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MWIS350
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I just got my car back from dasboard, door, crack, sticky today. Now the car look new. It took them 4 day to get part and 1 day install. Just bring your car to Lexus Dealer for inspection.
Old 05-26-15, 02:06 PM
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jgoorn
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Originally Posted by whitecel
What I did when I bought mines from the previous owner was to go own to the Lexus dealer. Let them know you purchased the car from a private sellers and you wanted to transfer all new info to your address. Took me about 10 min. They just change the info. But I'm in hawaii so we only have one dealership. Not sure if you have multiple dealers and would need to go to the original one it was purchased from

OK doesn't sound that bad and I wanted to keep it a one dealer car because I'm already close to the one it was bought at and everything was done at that one dealer so I will transfer it all over. Thanks.
Old 05-26-15, 02:08 PM
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MWIS350
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I'm a 3rd owner brough my car about 2 month ago from Texas. I bring my car to dealer for inspection for recall without letter. They'll know by running your Vin#.
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