Valve Spring Recall $$$ Bonus UPDATES!
03-28-11, 04:22 PM
#17
Driver
Join Date: Nov 2010
Location: wa
Posts: 190
Likes: 0
Received 0 Likes
on
0 Posts
Ok so I just got a later with a year valid $1,500 certificate toward a purchase or lease of a new Lexus. And later saying a bunch of stuff and I'n the next few weeks I'll be receiving a $500 gift card towards parts and service. So hopefully it comes I'n
03-28-11, 07:49 PM
#19
Lexus Test Driver
I just got home from work, and had the exact same letter in the mail. It has the $1,500 loyalty certificate and also mentions that my $500 GC will be arriving within the next few weeks. I was thinking that something was wrong, and that I was going to have to call them again, until I saw the line about the GC coming. I feel better now, because it has been 6 weeks since I first called about it. I was starting to get worried......
03-29-11, 09:16 PM
#21
Pole Position
iTrader: (1)
Join Date: Aug 2009
Location: CA
Posts: 266
Likes: 0
Received 0 Likes
on
0 Posts
I just got home from work, and had the exact same letter in the mail. It has the $1,500 loyalty certificate and also mentions that my $500 GC will be arriving within the next few weeks. I was thinking that something was wrong, and that I was going to have to call them again, until I saw the line about the GC coming. I feel better now, because it has been 6 weeks since I first called about it. I was starting to get worried......
05-09-11, 07:27 PM
#23
From what i've heard is the only way you get the $500 GC is if you had previously purchased the extended warranty to 100K. If you just had the standard factory warranty, Lexus will extend the warranty to 100K. This is why different people are getting different responses.
05-11-11, 10:37 AM
#27
Lead Lap
iTrader: (1)
Join Date: Sep 2009
Location: SFBAYAREA
Posts: 624
Likes: 0
Received 0 Likes
on
0 Posts
Freakin Lexus, just got off the phone. Confirmed I'm part of the program but they still don't know what amenities i'm eligible for. For gods sake it's been almost 2 months I've been in contact with them, got messages that I should be getting something in the mail still not yet. NO ETA on when I'm going to get a response.
That's not pursuit of EXCELLENCE IMO. Disappointed.
That's not pursuit of EXCELLENCE IMO. Disappointed.
05-11-11, 12:43 PM
#28
Rookie
Join Date: Jun 2006
Location: AZ
Posts: 73
Likes: 0
Received 0 Likes
on
0 Posts
Got my $500 to buy my f-sport wheels but took me almost 3 months for all the paper work processing since I have to mail my 3rd party extended warranty for them to clear the GC.
Just be patient and make sure record all names and what is spoken for (status update date) so next time you can use them for negotiate. There are only a few specialist that are dealing with the recall GC stuff and I probably know half of them already
Just be patient and make sure record all names and what is spoken for (status update date) so next time you can use them for negotiate. There are only a few specialist that are dealing with the recall GC stuff and I probably know half of them already
05-11-11, 04:11 PM
#29
If I were Lexus i'd say F*** everyone who is calling in to get one of these. Lexus does NOT have to send these out. They are doing this as a courtesy. Consider yourself lucky if you get one, if not your SOL. I'm happy with the extended warranty. Is $500 really worth it?