I have power tilt/telescoping steering wheel on my 250 and now after the dealer fixed the clicking noice issue I had with the steering wheel, I got a loud clunk noice when the steering wheel moves into the position every time I start the car. I can feel how hits the brake pedal when making this noice And sometime I can feel that it hit the pedal pretty hard. I mentioned this to the dealer and the tech said this is normal and wont do anything about it. Is this normal to you?

 

I would think that if my Lexus made any sort of loud clunk it was not normal. Take it back and tell them that. But I do not have actual experience in this as I don't have the power telescoping steering wheel option

 

Will go back to the dealer and convince them to check it out.

Really don't like to go back there. Everything is normal according to them. The clunk noice - normal, Break sounds like a old door in a horror movie - normal, rattle everywhere after a month - normal, gaps in the dash - normal etc... Now the best part, they are the only Lexus AD in my city...

 

Any other who have power tilt steering wheel can confirm this? Does your steering wheel do this when you start up the car?

 

I have a 2 week old IS 250 AWD, no clunk what so ever when steering wheel returning to park position.
Take back to the dealer, if they say this is normal, have sit with you in new IS250 as see what it does, there will be no clunk, see what they then.

 

Ok, how about when you start the car? Does it clunk and hit the brake pedal when the wheel moves into the position?

Thanks

 

There's no "clunking" noise with mine steering column when the brake is applied or when it returns to upright position. Definitely let your Lexus dealer know it's NOT normal. Something is definitely wrong.

 

NOT NORMAL, you have to harass them about this kind of stuff. they want to do as little as they can. luckily i have an awesome service tech at my service center and will make sure everything i mention is fix

 

Ask the Stealer to show you it happening on another car!

Koz

 

^^^ do that, this noice is not "Normal". If they refuse to fix it tell them you will call Lexus of North America to see if they think it's normal.

 

Yeah, the threatening to call LoNA and ask them routine always seems to convince them to pay extra attention to their work.

 

I think its Abby Normal

 

I have power tilt/telescoping steering wheel on my 350 for almost 3 years and 34k miles and I've never heard a clunk.

 

I have the power tilt/tele. There shouldn't be a "clunk". When you open the door, there should be a noise locking the steering wheel.