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So I own the IS300 but my friend does and I had to drive it last night. When i stopped to get out the key wasnt coming out smooth so I sort of had to yank it but not even very hard. He was telling me something was up with it so I just said ok i have to take the car anyway itll be fine.
But when I go back to start it, the key goes in all the way, but doesnt turn. Its like its stuck. And when I look i see its on ACC, it should be on lock correct? to make it able to turn to start? How can I fix this and get it out the store parking lot?? I really need some help.
The IS did have a number of reports of improper key removal damaging the mechanism, which can be a bit expensive to repair. Hope yours is just a case of needing to "unlock" it by turning the steering wheel and turning the key like others have stated.