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Charge history not showing via app

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Old Mar 12, 2024 | 07:42 PM
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Default Charge history not showing via app

Hi there! I own the 2024 RX 450h+ plug in. Via the app there is a "Charge Info" page which shows the charge status of the car. This works fine. However, there is link entitled "History - view your vehicle's record." This has never shown my history. Instead, it constantly shows the message "No charge history yet." Has anyone else had this issue?

Thanks!
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Old Mar 13, 2024 | 11:34 PM
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Thanks for posting this. I got my RX450h+ 5 months ago and still no history or statistics in the app. I thought it was just me. I have only seen one screen shot from the NX forum that had history information in the app. No Google image searches for the app have resulted in screenshots with history data. I think the RZ does get this, but I was hoping that the app would be updated to capture this.
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Old Mar 13, 2024 | 11:45 PM
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Here is the thread with the screenshot:

https://www.clublexus.com/forums/nx-...he-plugin.html




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Old Mar 14, 2024 | 01:05 AM
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Thanks for posting this. It would be nice to get this working. I wonder if it is all RX 450h+'s or if there is some setting we are missing?
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Old Mar 14, 2024 | 05:34 AM
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Originally Posted by charles267
Thanks for posting this. It would be nice to get this working. I wonder if it is all RX 450h+'s or if there is some setting we are missing?
I have the same problem and I haven't found anyone claim that the RX450h+ has this app feature implemented. It’s just a placeholder perhaps for later implementation ?

i also don't have the scheduled charging in the app implemented. Even when I set scheduling in-car, it doesn't sync with the app.

Last edited by wrinkle; Mar 14, 2024 at 09:36 AM.
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Old Mar 14, 2024 | 09:49 AM
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Originally Posted by wrinkle
I have the same problem and I haven't found anyone claim that the RX450h+ has this app feature implemented. It’s just a placeholder perhaps for later implementation ?

i also don't have the scheduled charging in the app implemented. Even when I set scheduling in-car, it doesn't sync with the app.
I have noticed that when I select Charge Now from the car, no schedule is shown on the app. After the next drive it shows again. But I have also seen it disappear for no reason. I will keep checking to see if there is another pattern.
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Old Mar 15, 2024 | 05:06 PM
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Has anyone had success in correcting this by contacting Lexus?
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Old Mar 16, 2024 | 07:26 AM
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Default Same issue with 24 RX 450H+

My 24 RX 450H+ has the same issue. However, my wife’s 24 NX 450H+ displays all the information on the app.
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Old Jul 14, 2024 | 07:48 PM
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Default Why no charging history

Why can I not find the charging history for our RX 450h + plugin. How many kw did we charge last month? Frustrating
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Old Dec 3, 2024 | 08:21 PM
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Default 24 RX450h+ No History

Originally Posted by Guffdude
Why can I not find the charging history for our RX 450h + plugin. How many kw did we charge last month? Frustrating
I just bought my RX450h+ last week. I've charged it daily and completely, but no history shows. So this is still a mystery.
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Old Dec 4, 2024 | 12:06 AM
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Same here - no history showing for me either. I will try to swing into the dealership and ask them when I get the chance.
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Old Dec 4, 2024 | 10:38 AM
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Lexus hasn't completed the RX App to enable this charging and related data. There isn't much the dealership can do. One can complain to Lexus corporate for App to actually have all of this data.

For the NX App, all of this data is present and available.
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Old Dec 4, 2024 | 11:15 AM
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Thanks for the current status of this. At least I know where to complain.

I was hoping to use the history to calculate the cost of kWh consumed so I really know what the costs of gas + kWh is so I know what my savings really is.
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Old Dec 4, 2024 | 11:40 AM
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Originally Posted by ChrisON
Thanks for the current status of this. At least I know where to complain.

I was hoping to use the history to calculate the cost of kWh consumed so I really know what the costs of gas + kWh is so I know what my savings really is.
Yes, for the gas - I don't know of any method to actually log/calculate the mpg and use either (through the App or the Car) - other than actually manually logging in gas pumped in, separately logging the miles driven with gas and then calculating manually. If you find a way to do this, let us know. The App is really not really useful other than getting the charging state of the Traction battery, and alerts for open windows/doors - as far as I can tell.
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Old Dec 4, 2024 | 01:14 PM
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My advice for those with comments or complaints about the app, go to the app store and leave a review/comment. You can also report a problem under the Information section which goes to the developers.

I don't think Lexus Corporate, Lexus Toyota Motor Sales USA, or your dealer will/can do anything.
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