2006 GS300 Customer Support Program for Engine Misfire.

Just got a letter from Lexus on the rough idle I have been complaining about since day one. Always felt like the car was going to shut off on me. Time to call the dealership.

 

Got my letter in the mail too! Still need to bring it in.

 

happen to have any specifics on which vins are effected by the recall? I tried logging into my lexus account, there were no recall notifications...

 

The dealer told me I'd be getting a letter as well. We need to get a scan of this up!

 

Just says for the vin listed above. If you want a copy, I can send it to you.

Stefnee

 

Dear GS 300 Owner:
At Lexus, we are dedicated to providing vehicles of outstanding quality and value. As part of our continual efforts to meet your product expectations, Lexus would like to advise you of a Customer Support Program (CSP) which includesyour vehicle.
Lexus cares about our customers under certain driving conditions 2006 model year GS 300 and 2006 to certain 2010 model year IS 250 and IS 250C vehicles may exhibit an intermittent rough idle and/or illumination of the Malfunction Indicator Lamp (Check Engine
Lamp). The driver may notice this during the following conditions .
• Intermittently runs rough after coming to a stop with the engine at operating temperature .
• Intermittently runs rough with engine misfires present after a cold soak startup.
If this condition occurs one or more of the Diagnostic Trouble Codes' (DTC's) P0300, P0301, P0302, P0303, P0304,
P0305, and/or P0306 may be recorded.
'The check engine light may illuminate for reasons unrelated to this condition.
Although the engine is covered by the Lexus Powertrain Warranty for 6 Years or 70,000 miles (whichever comes first),
we at Lexus care about your overall ownership experience. To assure you that we stand behind our product, we are
offering this CSP for this specific condition.

 

Called the dealership to set up the appt for the Customer Support program letter I got in the mail. I was told there IS NOT a program on my car and I must have gotten the letter in error. Nevermind it has my VIN # on the letter. She said she check for the program on both my cars (06 GS300 and 07 GS350) and there was none. After going back and forth (this is a complaint I have had for some time, which she saw in my records). She placed me on hold to talk to a service provider, then she told me it was just an appt to come in run a diagnosis on the car???? and the fee would be waived.

I decided to give up talking to her and will talk to the service provider tomorrow when I drop my car off. I am also getting a engine oil low message after having the oil changed only 3000 miles ago (another on going complaint)

 

if she keeps saying that its an "error", id call lexus corpo and have them verify the letter.

 

Poor communication between Lexus headquarters and their dealerships. Bring letter to dealership. Sounds like the dealership is playing games. Report it to Lexus corporate.

 

How can you find out if your model is affected? And does the rough idle go away or is it a constant rough idle at stops?

 

I have been having this issue for years. in 2011, they said it was carbon build up in the fuel injection system that was causing the misfire. I had the fuel injection cleaned, but that did not solve the issue. In 2010, they could not duplicate the issue and stated the car was working as designed.

I usually have the misfire when I come off the highway and stop at a light. The engine stutters and feels like it will shut off, after a few seconds, it goes away. Until the next time..... This also happens when I an just sittng in the car, in park.

I checked the www.lexus.com/owners website, but could not find specific vin info. sorry.

 

Strange, I never had this problem. I probably won't try to fix it if it ain't broke.

 

Wonder if this was the issue on the ES300. I know they had some issues but Lexus did take care of it.

 

ES300 didn't have direct injection.

 

Thanks for posting the letter. It looks more like Lexus is extending the engine warranty for another 3 years [unlimited mileage] on top of the 6 year power train warranty to cover this rough idle issue.

I personally haven't experienced this issue, but it's good to know Lexus will step up and fix it for another couple years.