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WARNING about buying from TM Engineering - VERY poor communication (not a CL vendor)

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Old Nov 11, 2009 | 05:18 PM
  #1  
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Default WARNING about buying from TM Engineering - VERY poor communication (not a CL vendor)

i have ordered some parts from tm engineering and everytime i email them about the states i get this
This is an automatically generated Delivery Status Notification.

Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server.

customers@tme.net






--Forwarded Message Attachment--
From: bbaccam@hotmail.com
To: customers@tme.net
Subject: RE: reference order number 209376013633
Date: Tue, 3 Nov 2009 02:10:59 +0000
has anyone evered ordered parts from there? and had problems with the communication from them? i ordered front bushing kit, steering rack bushing and lower ball joints and tie rods.... i need the front bushing kit badly as mine is shot to hell! plz someone let me know plz i spent almost $400.00 on these parts and want to know if im getting scammed or they are the real deal thanks!!!
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Old Nov 11, 2009 | 05:21 PM
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They are legit, but their customer service and shipping still have much to be desired. Not to mention their Daizen parts are distributed by other places like Sewell Lexus and Daizen is bushings are often out of stock across the country on their products.

Either sit back relax and wait for your parts or get your money back .

I say Daizen because I assume that is what you ordered.
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Old Nov 11, 2009 | 05:24 PM
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thanks man.. they said they had all the parts in stock, except the steering rack bushings and asked if i would like to order the parts and forget the steering rack bushing i emailed them back and wanted to purchase it and send me the steering rack bushing later but they have not responded! grr is there a contact number that anyone knows of i can contact them?
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Old Nov 12, 2009 | 12:59 PM
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I ordered parts from them about a month ago with no issues. The email I used was sales@tmengineering.net Hope you get your order !
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Old Nov 12, 2009 | 01:38 PM
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I ordered over 2 weeks ago, no tracking email though.... only auto email for invoice, and no reply at sales@tm....
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Old Nov 12, 2009 | 02:09 PM
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THey will reply back it just takes some time. They have a weird email process so they want to make sure your email andquestion is authentic and not spam.. They have good prices. I'd rather wait 2 weeks to get parts than spend an extra 50 bucks on bushings..
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Old Nov 12, 2009 | 07:41 PM
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over two weeks no response or parts...
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Old Nov 12, 2009 | 09:44 PM
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search around, this topic already been covered so many times....

TM engineering is ONE man show, so expect a long delay from him.
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Old Nov 13, 2009 | 10:36 AM
  #9  
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Originally Posted by silvergs79
is there a contact number that anyone knows of i can contact them?
they do.i looked yesterday to see if i stored it but i didnt.....when i ordered my steering rack bushings, they called me as i ordered 2 sets for 2 cars and he wanted to make sure i didnt think i needed 2 sets. When i called him back (i missed the first call) NO1 answered so i was like ok ,we u know. then he called me back

Originally Posted by masboy
search around, this topic already been covered so many times....

TM engineering is ONE man show, so expect a long delay from him.
yeah guys he used to be a forum sponsor on here....but no longer. last 3 guys i know besides piz who have ordered from him INCLUDING myself havent had any problems and got our items in a timely fashion but he seems to always be hit or miss on his punctual shipping
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Old Nov 16, 2009 | 05:30 PM
  #10  
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wow that sucks for me!!considering i have ordered it 4 weeks ago this thursday and no response or even if i did want my money back how would i go about doing so? considering i have no way to get a hold of him....
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Old Nov 16, 2009 | 06:05 PM
  #11  
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Like everyone mention..Just wait patiently...or try to get a hold of them again to see if you could get thru...
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Old Nov 16, 2009 | 06:34 PM
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I have a set of the Daizen front Suspension bushing kit for sale, unopened. Decided not to install.. PM me if you want them...
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Old Nov 16, 2009 | 06:43 PM
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i have ordered over 2 weeks ago no reply to my emails. I guess ill wait but its more of a safety issue than wanting better handling so im anxious to get these asap

Last edited by j stuff; Nov 16, 2009 at 11:38 PM.
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Old Nov 16, 2009 | 11:29 PM
  #14  
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^ as said up in the higher posts. He is working on it.One man show

I wouldn't put anymore info out to burn the name

todd has been a stand up guy from what I have heard.
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Old Nov 17, 2009 | 12:26 AM
  #15  
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After 3 1/2 weeks I called Mastercard. They have a ph# at least. Maybe he should hire some help, I hear there is an ongoing unemployment problem in the country.
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