DCTMS feedback so far based on my experience

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Jul 15, 2019 | 05:51 PM

#16

np20412

Lexus Test Driver

Joined: Aug 2003

Posts: 7,654

Likes: 1,407

From: Florida

Quote:

Originally Posted by peasodos

The gap around the f-sport logo looks horrible. I'd expect an exchange for a non defective one.

Totally agree. That gap is screaming out and super noticeable. I wouldn't be able to notice any of the carbon if this was installed in my car, I'd just be staring at that gap. Cometely detracts from the aesthetics of the carbon.

Jul 15, 2019 | 06:00 PM

#17

CraftCustm

Driver School Candidate

Joined: Apr 2018

Posts: 1

Likes: 0

From: TEXAS

I can help with this. All of this. ;-) info@craftcustoms.com

– Carter

Jul 15, 2019 | 07:12 PM

#18

Amuse350z

Thread Starter

Driver

iTrader: (3)

Joined: Feb 2010

Posts: 157

Likes: 26

From: GA

Quote:

Originally Posted by peasodos

The gap around the f-sport logo looks horrible. I'd expect an exchange for a non defective one.

Quote:

Originally Posted by np20412

Thanks guys. I didn’t want to look like one of those customers just knit picking but i agree. All in all, i don’t want the wheel due to this two defects. I know it’ll get to me everyday and be bothered by it.

I’ll see what they’re going to offer first and come back for you guys opinions.

Jul 15, 2019 | 09:14 PM

#19

viperr

Intermediate

iTrader: (1)

Joined: Mar 2015

Posts: 360

Likes: 66

From: CA

Quote:

Originally Posted by Amuse350z

Based on your experience and the cost for this kind of work, I would return and ask for a full refund. From what I see, there are others you can go to.

Jul 16, 2019 | 06:00 AM

#20

Amuse350z

Thread Starter

Driver

iTrader: (3)

Joined: Feb 2010

Posts: 157

Likes: 26

From: GA

Quote:

Originally Posted by CaptRog21

Sucks to see DCTMS struggle so hard. I ordered my wheel and **** over the Chinese New Year so that didn't help my wait time but Ivan was always acceptable quick with response time, usually within a day or so. As for the quality, no argument there. Top notch. However, I am thinking about now getting a rear CF spoiler and CF side mirrors from Ivan.

go with someone else man. These guys are terrible in customer service. And definitely not the top notch quality as you stated. Maybe I just had a bad end of the stick.

Jul 16, 2019 | 02:45 PM

#21

CaptRog21

Pole Position

Joined: Apr 2018

Posts: 327

Likes: 100

From: Arizona

Quote:

Originally Posted by Amuse350z

go with someone else man. These guys are terrible in customer service. And definitely not the top notch quality as you stated. Maybe I just had a bad end of the stick.

You either got the bad end of the stick or I got super lucky. From the sounds of it, I'd say its the latter. Needless to say, I wont tempt fate and go with someone else for my CF needs moving forward.