Notices
GS - 4th Gen (2013-2020) Discussion about the 2013 and up GS models

Repair or replace windshield?

Thread Tools
 
Search this Thread
 
Old Mar 27, 2017 | 11:08 AM
  #1  
bjnzzzle's Avatar
bjnzzzle
Thread Starter
Rookie
 
Joined: Dec 2016
Posts: 83
Likes: 15
From: MN
Default Repair or replace windshield?

So I have the car for about 4 months now. After I bought the car a few day I noticed there was a rock chip on the windshield. The dealer filled but I still can feel it is not smooth and they did not fill it well. I thought it wouldn't bug me until now it is really annoying Everytime clean the windshield.

Can anybody tell me if my windshield can be re-repair or it has to be replaced? Thanks for your inputs!

Reply
Old Mar 27, 2017 | 12:23 PM
  #2  
bjnzzzle's Avatar
bjnzzzle
Thread Starter
Rookie
 
Joined: Dec 2016
Posts: 83
Likes: 15
From: MN
Default

Originally Posted by PatrixUSA
Only way to know for sure is to take it to a co that repairs/replaces windshields. It looks to me like it could be repaired and filled again, if not done properly the first time, but I am not a professional. I'd recommend taking it to several places (or having them come out, many companies will come to you) and getting their recommendation if you are not happy with repair dealer completed.

Also, check with your insurance co as many (depends on state and policy) cover windshield repair/replacement at no out of pocket cost.

As it looks close to your driving field of view, I could understand if you just wanted to replace it. Good luck.
Thanks for your input. I have Travelers and my policy will cover it at $0 deductible. I might make an appointment with satelite to take a look.
Reply
Old Mar 27, 2017 | 08:21 PM
  #3  
spoogenet's Avatar
spoogenet
Lead Lap
 
Joined: May 2016
Posts: 419
Likes: 37
From: TX
Default

I recommend the repair route for now. I'm not sure how things are in your area, but here in TX rock chips are par for the course. It may make sense to periodically replace the windshield, but doesn't make sense to do it after every chip. Our windshields seem to chip more easily than other brands.
Reply
Old Mar 27, 2017 | 08:24 PM
  #4  
w4rjd's Avatar
w4rjd
Pole Position
 
Joined: Nov 2002
Posts: 298
Likes: 1
From: Florida
Default Safelight

Safelight fixed a chip for me last week. Did a poor job at best.
Reply
Old Mar 27, 2017 | 09:51 PM
  #5  
kamskeez's Avatar
kamskeez
Pole Position
 
Joined: May 2016
Posts: 316
Likes: 29
From: CA
Default

I wouldn't recommend going through Safelite. They use cheap fillers and I've heard nothing but bad news from them. Take it to a local reputable shop and have it checked out. It looks like it can be filled in but definitely get an expert opinion.

Windshields for our cars are an expensive replacement!
Reply
Old Mar 28, 2017 | 02:16 AM
  #6  
bigblack06's Avatar
bigblack06
CL Community Team
15 Year Member
Liked
Loved
Community Favorite
iTrader: (20)
 
Joined: Nov 2009
Posts: 7,103
Likes: 368
From: Beantown
Default

Originally Posted by bjnzzzle
So I have the car for about 4 months now. After I bought the car a few day I noticed there was a rock chip on the windshield. The dealer filled but I still can feel it is not smooth and they did not fill it well. I thought it wouldn't bug me until now it is really annoying Everytime clean the windshield.

Can anybody tell me if my windshield can be re-repair or it has to be replaced? Thanks for your inputs!

I can tell you right now try to crack it more to get it replaced. When they fill it in it covers it but it is still noticeable, I've had it done professionally and they did a good job but little things like that annoy me cause now I see it everyday. If that will be you then I would try to get it replaced.
Reply
Old Mar 28, 2017 | 05:12 AM
  #7  
bjnzzzle's Avatar
bjnzzzle
Thread Starter
Rookie
 
Joined: Dec 2016
Posts: 83
Likes: 15
From: MN
Default

Thanks guys! look like there is just a few shop around me that have good review safelite, ABRA, iDeal auto glass. I went back to the dealer where I bought the car and they said there is nothing they can do but replace the windshield. I probably let a few shop around me take a look first and see what they recommend.
Reply
Old Mar 28, 2017 | 09:00 AM
  #8  
songoku's Avatar
songoku
Intermediate
15 Year Member
Photogenic
Photoriffic
Liked
 
Joined: Mar 2009
Posts: 345
Likes: 62
From: OC, CA
Default

Originally Posted by bjnzzzle
Thanks guys! look like there is just a few shop around me that have good review safelite, ABRA, iDeal auto glass. I went back to the dealer where I bought the car and they said there is nothing they can do but replace the windshield. I probably let a few shop around me take a look first and see what they recommend.
If you end up replacing the windshield, make sure to replace it with OEM windshield. Most of insurance company will replace with aftermarket version and I've heard some people having issue with rain sensors.
Reply
Old Mar 28, 2017 | 07:01 PM
  #9  
w4rjd's Avatar
w4rjd
Pole Position
 
Joined: Nov 2002
Posts: 298
Likes: 1
From: Florida
Default

Originally Posted by bjnzzzle
Thanks guys! look like there is just a few shop around me that have good review safelite, ABRA, iDeal auto glass. I went back to the dealer where I bought the car and they said there is nothing they can do but replace the windshield. I probably let a few shop around me take a look first and see what they recommend.

Stay away from Safelight.
Reply
Old Mar 28, 2017 | 09:43 PM
  #10  
SunnySoCal's Avatar
SunnySoCal
Driver School Candidate
 
Joined: Apr 2016
Posts: 15
Likes: 0
From: CA
Default

ussd satelite couple years back on Honda, hated the work. They cut the interior fabric/trim around the windshield.
Reply
Old Mar 29, 2017 | 08:47 AM
  #11  
Davenlei's Avatar
Davenlei
Instructor
10 Year Member
Photogenic
Liked
Loved
Community Favorite
iTrader: (1)
 
Joined: Jul 2011
Posts: 758
Likes: 104
From: CA
Default

How long have you had the chip? To get the best result when filling/repairing, it is best to do it as soon as possible after the chip/crack since it will start collecting dust in the crevices and when filled, the dirt will be locked into the chip and potentially visible. Put a piece of tape over the chip to keep it as clean as possible till repaired.

I had a crack that was filled in my old car four months after I bought it new. The fill was decent but not perfect. It bothered me for about a month seeing the slight aberration in the glass but I got over it and had that windshield in for six more years before another rock hit the windshield and made a major crack and had to be replaced. When the glass guy was pulling off the windshield he mentioned the factory installation of the glass he was taking out was the best install (textbook perfect) he had ever seen with any brand of car. This was on my 2006 Acura TL.
Reply
Old Mar 31, 2017 | 09:56 PM
  #12  
tidalk's Avatar
tidalk
Driver School Candidate
 
Joined: Jan 2017
Posts: 30
Likes: 0
From: CA
Default

Originally Posted by bjnzzzle
Thanks for your input. I have Travelers and my policy will cover it at $0 deductible. I might make an appointment with satelite to take a look.
for cracks like that... they can be sealed.. where I live.. in CA, theres a lot of crappy freeways..

On the GS450h... already 2 cracks on it... One already filled... second one... too lazy to fill it.
Brand new LX570, 2nd day of owning it... crack on the front windshield...

Its almost seems as if its a rite of passage to drive these cars... you need some cracks lol
Reply
Old Apr 1, 2017 | 06:57 AM
  #13  
Norinn's Avatar
Norinn
Driver School Candidate
 
Joined: Aug 2012
Posts: 9
Likes: 1
From: QC
Default

If you decide to replace your windshield, make sure that it's an OEM one. Lexus dealer confirmed me that a jobber does not do the job...

Just bought a GS (Demo), with a chip. They have replaced it. 2 yr guarantee (labour + pieces).

Going through the dealer will allow you get some piece of mind - They will hire a specialist to do the job (i.e. Lexus glue, work with gloves, dry for x hours, etc.,). If they fail, they'll change it again. Hopefully, your insurance company will cover the expense. If not, maybe you can pay the difference? We usually pay premium rates, for premiums cars. They might automatically choose an OEM windshield. If not, try to convince them.

Knock on wood. So far, they have done a good job. Visual inspection, job is great. No wind noise inside...

Best,
Reply
Old Apr 1, 2017 | 11:04 AM
  #14  
MustangSal's Avatar
MustangSal
Lead Lap
 
Joined: Jun 2016
Posts: 604
Likes: 67
From: Virginia
Default

Need to weigh in. 7 days ago damn Safelight "repaired" a dime size rock chip - looked identical to before he started repairing it an hour prior. Fast forward a week, while the car is at the Lexus collision center getting the bumper and hood worked on, the dime size repair becomes a crack halfway across the windshield. Now need to cal and have he claim opened for a replacement.

Any way to guarantee they use an OEM replacement and not aftermarket?
Reply
Old Apr 1, 2017 | 01:14 PM
  #15  
dano's Avatar
dano
Driver
 
Joined: Jun 2005
Posts: 92
Likes: 5
From: ohio
Default

Had a chip on my Civic just like that. Insurance agent sent Safelite guy to repair it...lol! Spider veined out about and inch or so within 6 months. I'd replace the windshield but OEM only! Most aftermarket auto glass comes from China and is horrible. I worked for a major auto glass manufacturer for 38 years and I can tell you even the OEM "replacement" specifications are looser than original equipment. Bend specs, rate of departure, scratches, chips and transmitted distortion specifications are allowed to increase about 10% when compared to the original equipment specs. Look over your new windshield very closely for fit, surface defects and distortion when looking through it.
Reply



All times are GMT -7. The time now is 05:23 PM.