Navigation Screen Not Working
Thread Starter
Intermediate
Joined: Mar 2011
Posts: 350
Likes: 236
From: GA
Navigation Screen Not Working
Here's an odd thing that happened to me today - I drove to my kid's school to drop them off and had turned off my 2015 GS with no ML and not an F sport. When I got back in to start it, my navigation screen went through its normal startup screen (Lexus picture and then the 'warning' message) and then went blank except in the area where the "Sport" or "Eco" mode are shown.
The only thing showing now is the "Radio Off" area unless I change transmission mode which shows that. The map area shows nothing and no matter what button I push (radio on/off, map, menu, etc.) nothing shows up and there is no sound from the radio.
I've tried restarting my car several different times and it still goes through the startup so I know the screen is okay, but something isn't allowing the map or other features to show.
Any ideas? I have an appt tomorrow with the dealer.
The only thing showing now is the "Radio Off" area unless I change transmission mode which shows that. The map area shows nothing and no matter what button I push (radio on/off, map, menu, etc.) nothing shows up and there is no sound from the radio.
I've tried restarting my car several different times and it still goes through the startup so I know the screen is okay, but something isn't allowing the map or other features to show.
Any ideas? I have an appt tomorrow with the dealer.
Thread Starter
Intermediate
Joined: Mar 2011
Posts: 350
Likes: 236
From: GA
I looked on the other forums and there was a Lexus tech advisor who said to disconnect your negative battery terminal for 10 minutes then reconnect it and restart the car.
Works now. It does go through a weird 'reboot' on the screen (takes about 5 seconds for it to come up) and you must leave the car running while it reboots. Hopefully, this is just a one time issue or it goes to the dealer.
Works now. It does go through a weird 'reboot' on the screen (takes about 5 seconds for it to come up) and you must leave the car running while it reboots. Hopefully, this is just a one time issue or it goes to the dealer.
Driver School Candidate
Joined: Mar 2016
Posts: 11
Likes: 0
From: CA
I just called the Lexus dealership and they said their satellite is down right now and the nav, blue tooth, cd, radio, sat radio will be down until the satellite comes back up.
Anyone know if the radio or cd or blue tooth can be still used even if the nav isn't working? I would think those features shouldn't be dependant on the satellite service being up or down. But what do I know
Anyone know if the radio or cd or blue tooth can be still used even if the nav isn't working? I would think those features shouldn't be dependant on the satellite service being up or down. But what do I know
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Driver School Candidate
Joined: Feb 2016
Posts: 44
Likes: 0
From: GA
There's a nation-wide problem with Lexus Enform that's causing the vehicle's system to crash.
No updates yet. Disconnecting battery can temporarily bring systems online, but this is a brand new problem that just started today.
No updates yet. Disconnecting battery can temporarily bring systems online, but this is a brand new problem that just started today.
Lexus Test Driver
Joined: Feb 2013
Posts: 5,822
Likes: 1,065
From: California
So ur media (Bluetooth and CD) screen doesn't come up? What's that got to do with the satellite being down? 
weird.
My radio screen came up like always this morning and this afternoon when I went out to eat. I didn't even know there is a problem.
But good thing it's not a hardware screen problem cause that thing alone costs $10K to replace.
weird.My radio screen came up like always this morning and this afternoon when I went out to eat. I didn't even know there is a problem.
But good thing it's not a hardware screen problem cause that thing alone costs $10K to replace.
Driver School Candidate
Joined: Mar 2016
Posts: 11
Likes: 0
From: CA
So ur media (Bluetooth and CD) screen doesn't come up? What's that got to do with the satellite being down? weird.
My radio screen came up like always this morning and this afternoon when I went out to eat. I didn't even know there is a problem.
But good thing it's not a hardware screen problem cause that thing alone costs $10K to replace.
weird.My radio screen came up like always this morning and this afternoon when I went out to eat. I didn't even know there is a problem.
But good thing it's not a hardware screen problem cause that thing alone costs $10K to replace.
