Windshield Replacement
Thread Starter
Driver School Candidate
Joined: Jul 2013
Posts: 29
Likes: 0
From: MA
Windshield Replacement
Got a small crack in the windshield driving yesterday. I called and set up the earliest appointment I could for repair - this morning. When it happened the damage was abut the size of a nickel, so repair should be easy and likely wouldn't be noticeable. But overnight the damage spread across half the windshield. Now I have to have it replaced. 
I have an appointment for Safelite on Thursday to come and replace. Anyone have experience with windshield replacement? I'm going to observe the whole process, but I'm not sure I'll be able to recognize a quality job. Oh..and I'm getting OEM glass.
Haven't even had the car two months....
I have an appointment for Safelite on Thursday to come and replace. Anyone have experience with windshield replacement? I'm going to observe the whole process, but I'm not sure I'll be able to recognize a quality job. Oh..and I'm getting OEM glass.
Haven't even had the car two months....
Driver
Joined: Oct 2009
Posts: 181
Likes: 0
From: AZ
after you install your new windshield I recommend you put this on it to protect it from anything
http://www.lamin-x.com/Glass-Protection-Film-s/1213.htm
I have it installed on my car and already see scratches on the film, imagine those on the glass!
http://www.lamin-x.com/Glass-Protection-Film-s/1213.htm
I have it installed on my car and already see scratches on the film, imagine those on the glass!
Thread Starter
Driver School Candidate
Joined: Jul 2013
Posts: 29
Likes: 0
From: MA
My local safelite location comes recommended, but of course it comes down to the installer's experience and ability. I like their convenience plus I'm fairly certain my insurance company will come down on them if the install isn't right.
They tell me it will be Lexus labeled glass. I'm going to check that before anything starts.
They tell me it will be Lexus labeled glass. I'm going to check that before anything starts.
Lead Lap
Joined: Aug 2005
Posts: 706
Likes: 8
From: Texas
Better check the reviews on Safelite before you use them. They did $800 damage to my 2008 Lexus LS430 when replacing my windshield, then denied they had done it. Had to initiate a lawsuit before they admitted blame. During installation they dripped some kind of sealant/epoxy on the wood on my dash. That piece of wood cost $800 from Lexus. Then they cut up the framing where the window was mounted with their knives during the installation. I wouldn't use Safelite to replace the glass in my son's Kiddycar. Find out who your Lexus dealer recommends and use them. Best of luck with whoever you choose.
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I wouldn't let Safelite clean my windshield,let alone replace it.
I've heard their Chinese glass of course passes requirements but is still cheap crap.
If you're going aftermarket glass,go PGW or Pilkington glass..
I've heard their Chinese glass of course passes requirements but is still cheap crap.
If you're going aftermarket glass,go PGW or Pilkington glass..
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Lexus Fanatic
Joined: May 2012
Posts: 69,086
Likes: 4,180
From: Maryland
I would also never use Safelite. Too many bad stories,many too many other options.
I had the windshield replaced on my 2010 ES at the dealer and was very impressed with the service, and insurance paid for it. They have a mobile glass tech, but they take responsibility for the work.
I had the windshield replaced on my 2010 ES at the dealer and was very impressed with the service, and insurance paid for it. They have a mobile glass tech, but they take responsibility for the work.
Driver
Joined: Jan 2013
Posts: 87
Likes: 12
From: ON
https://www.clublexus.com/forums/gs-...indshield.html
Lead Lap
Joined: Aug 2013
Posts: 526
Likes: 3
From: PA
I also would never use Safelite again. Certainlly, it was convenient They came to my office, replaced the glass right in the parking lot. However, the shoddy job caused a leak which was discovered only after it caused sheetmetal to rust and paint to bubble.
Driver
Joined: Oct 2009
Posts: 181
Likes: 0
From: AZ
it cost me a lot! but i didn't know it offered online on the website i mentioned.
best investment i have ever done!
Driver
Joined: Oct 2009
Posts: 181
Likes: 0
From: AZ
I did install the ClearPlex windshield protection at http://www.protectivefilmsolutions.com
in Arizona and they have a branch in LA. it costs me $400 and that is after negotiation
then they added a headlights protection film for both headlights and a rear bumper applique for $70 extra! so I got out $470 even. including tax! the Rear Bumper Applique was actually better than the OEM one from Lexus because it was custom cut so you won't notice the edges. I would like to share pix to all of you but Im currently 12,300 miles away from my car
Clear bra with mirrors and door edges protection and window tint I got for free with the deal from the dealer when I purchased the car
Thread Starter
Driver School Candidate
Joined: Jul 2013
Posts: 29
Likes: 0
From: MA
Based on the advice here, I cancelled with Safelite. I'm calling my dealer tomorrow or going with a promising lead with an independent shop. I know it's perfectly safe to drive, but I hate driving my new car with half the windshield cracked. I'm anxious to fix it.
