Problem: Navigation screen frozen!

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Dec 14, 2003 | 02:32 PM

Jooleee

Thread Starter

Lead Lap

Joined: Feb 2001

Posts: 524

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From: California

Problem: Navigation screen frozen!

Hi everyone-

I have a 1999 GS 300 (purchased in late 1998). Thursday, I noticed that the buttons on my navigation screen were frozen; I cannot press anything on the screen itself. However, when I pushed the buttons around the screen (ie., climate, menu, audio, temperature, FM, AM, CD, etc.), my navigation screen changes. I can't, however press anything ON the screen.

This problem has occured before, but my navi went back to normal after a few minutes/hours. This time, my problem still exists (after approx. 4 days).

Has anyone had a similar problem before with their navigation screen? Or does anyone know what could be wrong w/ mine? And how much would such a problem cost to be fixed?

I talked to some service guy at Longo Lexus (via telephone) and he was a jerk to me. I did NOT appreciate his lack of enthusiasm and unwillingness to help. Since my last car problem (with replacing the break master cylinder), and my problem with Longo & Cerritos of Lexus, I have not gone back to servicing my car @ the dealerships. Can you recommend somewhere ELSE I can go to? And how do the prices compare? (Cheaper, I hope).

Thanks (in advance) for your help!

Last edited by Jooleee; Dec 14, 2003 at 02:44 PM.

Dec 14, 2003 | 05:45 PM

NoRyceGS4

Lexus Test Driver

Joined: Dec 2002

Posts: 1,159

Likes: 0

From: California

mmmm, based on cost of parts from lexus for navi, could potentially be very expensive, but im not sure. maybe try resetting the whole system?

Dec 14, 2003 | 05:47 PM

B_Cruz

Driver

Joined: Oct 2003

Posts: 198

Likes: 0

From: California

some buttons only work when its in park. not while you are moving.

Dec 14, 2003 | 08:47 PM

bitkahuna

CL Community Team

iTrader: (20)

Joined: Feb 2001

Posts: 80,930

Likes: 4,063

If after starting the car you press buttons or the screen BEFORE the Lexus logo on the screen goes away the system won't work properly. Just wanted to mention this in case this is how your system got messed up.

Dec 14, 2003 | 11:16 PM

GlobeCLK

Lexus Fanatic

iTrader: (5)

Joined: Feb 2001

Posts: 7,402

Likes: 4

From: California

hi julie,

i had that problem a few times before for the past 3 years, but they all went away after i restarted the car. might wanna get that taken care of by another dealer.

btw who did you talk to at Longo? I gotta say, Longo service isn't the best now since Verone's over at Scion,

Dec 15, 2003 | 09:19 AM

bluelex

Lexus Fanatic

Joined: Oct 2002

Posts: 11,243

Likes: 6

From: USA

i just had a similar issue like this and it was do 2 like bit said trying 2 go faster than the nav froze it..b patient with it....hope it clears up 4 u .....

Dec 15, 2003 | 03:29 PM

Richie

Lexus Fanatic

Joined: May 2001

Posts: 19,103

Likes: 2

From: Netherlands

Haven't experieced that, but I have only been an owner for 2 weeks.

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Dec 15, 2003 | 07:29 PM

FilBoiLsGs

Driver

Joined: Mar 2003

Posts: 142

Likes: 0

From: Texas

Cursed Navigation System....

So far, I am not having any problem with my navigation system.

My problem is, I don't know how to plot or locate the path of curse in the nav for me to avoid it!

Ive got the curse in my LS400. April got a new front bumper-Camry hit my wifey. Last May ,a 10-wheeler tire fall off got into my front bumper and under the car -change bumper and plastic under cover. May again Crown Victoria illegally changed lane hit my driver side fender. June 8, Infinity I-35 hit F150, F150 hit my right rear quarter pannel. Ive got a rough year with my LS400.

My GS400 has no navigation but it is fast enough to avoid the curse. I end up using it everyday. Oh yeah, it has a little course too. Small piece of construction nail is still in one of my front tire. If I remove that curse, it can't be repaired and I have to buy a new tire....