The Alignment Factory
#1
Lexus Champion
Thread Starter
The Alignment Factory
Have any of you been to see Ken Haiden at The Alignment Factory in south Dade?
Apparently he does only alignments.
My Lex dealer is useless and just can't get my steering wheel on center so I'm thinking of going to this guy.
Apparently he does only alignments.
My Lex dealer is useless and just can't get my steering wheel on center so I'm thinking of going to this guy.
#4
Lexus Champion
Thread Starter
I went to see Ken Haiden at the Alignment Factory today.
Ken Haiden has been doing nothing other than alignments in his shop for 30 years. He has a small shop with 2 alignment stations and nothin else except tools and an assistant technician.
The first thing Ken did was to test drive my car to establish it's baseline condition. Ken used the test drive to establish a first hand perspective on what was wrong with the car. He figured out that the steering was off-center to the left, and that this was exaggerated by the vehicle pulling slightly to the right which meant the driver had to correct even further to the left. In addition he identified a radial pull which could be corrected by swapping tires. In other words the alignment done by the Lexus dealer just a week before was off and not working. It's astonishing how bad the work done by lexus of north miami was. But that's why I was at Ken's.
Then he began the alignment. Ken is a perfectionist - he emphasized "Being in the green is not enough". He works at it until he has no cross camber, and all other settings are perfect, not just close enough.
Ken then took the car off the rack and drove it again to check its perfect.
As I was driving back, I noticed that the car drives better than even when it was new. He really has done the perfect alignment. I thought the car drove well before, but now its incredible how precise the steering feels. Its perfectly on center and the car responds with precision and razor sharp response. It's outstanding.
As if this isn't impressive enough, the service was great value too. It was $85. That's $15 more than what Sears charges, and half the price I paid at the Lexus dealer.
Ken Haiden has been doing nothing other than alignments in his shop for 30 years. He has a small shop with 2 alignment stations and nothin else except tools and an assistant technician.
The first thing Ken did was to test drive my car to establish it's baseline condition. Ken used the test drive to establish a first hand perspective on what was wrong with the car. He figured out that the steering was off-center to the left, and that this was exaggerated by the vehicle pulling slightly to the right which meant the driver had to correct even further to the left. In addition he identified a radial pull which could be corrected by swapping tires. In other words the alignment done by the Lexus dealer just a week before was off and not working. It's astonishing how bad the work done by lexus of north miami was. But that's why I was at Ken's.
Then he began the alignment. Ken is a perfectionist - he emphasized "Being in the green is not enough". He works at it until he has no cross camber, and all other settings are perfect, not just close enough.
Ken then took the car off the rack and drove it again to check its perfect.
As I was driving back, I noticed that the car drives better than even when it was new. He really has done the perfect alignment. I thought the car drove well before, but now its incredible how precise the steering feels. Its perfectly on center and the car responds with precision and razor sharp response. It's outstanding.
As if this isn't impressive enough, the service was great value too. It was $85. That's $15 more than what Sears charges, and half the price I paid at the Lexus dealer.
#7
Lexus Champion
Thread Starter
Goodroads in Broward is supposed to be good too but I haven't been there. What I can say is that I think this is genuinely the best alignment I've got ever.
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#8
Lexus Champion
Thread Starter
Also Ken has a few rules going on. He's adamant you make an appointment in advance. That you show up at least 10 minutes before your appointment. That you pay with cash or check only.
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