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My 2025 ES350 has developed a few scratches/scuffs. The ones that are most visible are on the area just above the glove compartment. It’s a soft, spongy feeling material with a grainy look (see pic). Tried the manual’s recommendation to use mild detergent/water, didn’t work. I was advised not to use Armor All because it might cause discoloration. Any experience with this or suggestions on what to use? Thanks! Area right above glove compartment.
My 2025 ES350 has developed a few scratches/scuffs. The ones that are most visible are on the area just above the glove compartment. It’s a soft, spongy feeling material with a grainy look (see pic). Tried the manual’s recommendation to use mild detergent/water, didn’t work. I was advised not to use Armor All because it might cause discoloration. Any experience with this or suggestions on what to use? Thanks!
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There's been several threads on this topic. The latest that includes some links to other threads on the subject is Scuffed dash. As I mention in post #4 of that thread, the best solution for dash scratches and scuffs I've seen is ESh's Is this dashboard soft trim replaceable? post #9.
This complaint started when the 7th. gen cars were released and it hasn't been addressed by Toyota. According to other members on this forum, including myself, there is no fix to remove the scuffs and scratches. There are numerous chemicals one can apply including Armorall to cover the marks but eventually they reappear. Apparently the process that ESH used does work and eliminates the damage. Lexus should have changed the material long ago as the complaints started in 2019... GOOD LUCK with your new car...
I would also check with the dealer as well. I had a 2021 that I did not purchase from my dealer and they spray painted the dash for me. Especially since yours is a 2025...
Generally, detailers don't use ArmorAll on anything. It's oily, greasy and icky; they hate it. Their almost universal recommendation is to use Aerospace 404 Protectant. I've been using it for years and it's great for car interiors, and also for tires.
It blocks UV rays, which protects the dash and tires, and looks great. You can get it, of course, from Amazon and at most car parts stores.
Generally, detailers don't use ArmorAll on anything. It's oily, greasy and icky; they hate it. Their almost universal recommendation is to use Aerospace 404 Protectant. I've been using it for years and it's great for car interiors, and also for tires.
It blocks UV rays, which protects the dash and tires, and looks great. You can get it, of course, from Amazon and at most car parts stores.
Agree on this. From what I've heard, ArmorAll contains silicons that are actually destructive to plastics and rubber over the long term. In addition, it's particularly ill suited to dashboards because its high gloss worsens glare problems.
I've long used 303 Aerospace Protectant myself. It's a great general maintenance product for all sun-exposed surfaces because it's essentially a UV sunscreen. Unfortunately, it's not specifically a fix for this problem.
I tried dye customized to this model, but it wasn't a perfect fix because it was a little too dark and glossy to match. I agree with the post that since your car is so new, you should seek satisfaction from your dealer. Longer term, your best option if you're perfectionistic is to have a professional refinish it in a shade that matches the original.
Last edited by LexFinally; Aug 12, 2025 at 08:49 AM.
Shop around, it can be had cheaper. And it’s worth it - I’m frugal but this is one thing you need if you really are.
It drifted from the aerospace community to the boating community. Massively reduces UV damage and extends life of many surfaces - worth it. Then it spread to the car community where it’s only now getting really “widely” known - it was unknown in most car circles 10/12 years ago. It’s proven iteself.
Using Armor All on ES350 dash
