2013 multi-information is not working

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Jan 26, 2018 | 06:34 PM

woojinhan

Thread Starter

Driver School Candidate

Joined: Jan 2018

Posts: 3

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From: CA

2013 multi-information is not working

I drive 2013 ES350 and multi-information display is not working correctly. "after refueling" & "average speed" display keep start over from zero at every single start.
Of cause, "average" display is keep starting over from zero even I did not touch and keep hold the display button. please help me.
Thank you in advance

Jan 27, 2018 | 02:46 PM

L3XUSFAN

Pit Crew

Joined: May 2013

Posts: 108

Likes: 25

From: Texas

Quote:

Originally Posted by woojinhan

Try unplugging the negative terminal from the battery for a few minutes. It should reset everything.

Jan 27, 2018 | 03:53 PM

Dave Mac

Racer

Joined: Mar 2007

Posts: 1,381

Likes: 83

From: AZ

If unplugging the negative terminal from the battery for a few minutes doesn't work you may need to replace your battery.

Dave Mac

Jan 27, 2018 | 04:56 PM

lesz

Lead Lap

Joined: Aug 2013

Posts: 4,279

Likes: 1,034

From: Illinois

I know that you can reboot the audio/navigation/information system by pressing and holding the volume down button on the steering wheel for approximately 20 seconds. I don't know whether the multi-information display is included in the reboot, but it might be worth a try to see if it is and if a reboot might solve the problem.

Also, I don't have my 2013 ES any longer. So, I can't tell you exactly where it is, but, in the settings for the multi-informational display, there is the option to re-set all of the multi-informational settings to their defaults. Doing that is another thing that might be worth trying.

Last edited by lesz; Jan 27, 2018 at 05:03 PM.

Feb 21, 2018 | 04:40 PM

woojinhan

Thread Starter

Driver School Candidate

Joined: Jan 2018

Posts: 3

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From: CA

I already did unplug the negative as L3XUSFAN recommended and holding the volume down button on the steering wheel as lesz recommended. However, both of way can not solve the problem. Do anybody have other idea?

Feb 21, 2018 | 07:44 PM

Dave Mac

Racer

Joined: Mar 2007

Posts: 1,381

Likes: 83

From: AZ

Replace the battery.

Dave Mac

Feb 22, 2018 | 09:43 AM

woojinhan

Thread Starter

Driver School Candidate

Joined: Jan 2018

Posts: 3

Likes: 0

From: CA

I changed the battery about 1yr ago. So it seems like new. Anyhow is it really matter with battery power?

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Feb 22, 2018 | 12:49 PM

Dave Mac

Racer

Joined: Mar 2007

Posts: 1,381

Likes: 83

From: AZ

I had a similar problem a couple of years ago - intermittent resetting of the display when re-starting the car. Dealer tried a few things and was then advised to go into the dash, I declined on that and they offered me a new battery just for my aggravation I guess. The problem was immediately solved never to return. I thought at first removing the battery might have caused a reset but they keep power to the car during battery replacement so I was left with the assumption that the battery which passed the load test was failing with in intermittent shorting condition. And the battery was only about a year old at the time. It's worth a try.

Dave Mac