Notices
ES - 1st to 6th Gen (1990-2018) Forum for all 1990 - 2018 ES Models

New used Lexus - big problems

Thread Tools
 
Search this Thread
 
Old Jan 9, 2006 | 08:06 PM
  #1  
patlexus's Avatar
patlexus
Thread Starter
Driver School Candidate
 
Joined: Jan 2006
Posts: 2
Likes: 0
From: illinois
Angry New used Lexus - big problems

I bought a certifed preowned es 330 2001 with 42,000 miles about six weeksago. I brought it in a month ago because of a small oil leak. They said the rear main oil seal was leaking oil. They also found three exhaust bolts to be broken. I was told the tech replaced the main oil seal and the threebroken exhaust bolts. After I had the car back for a week I found it was slowly leaking oil again. I took it in again and now they are telling me they need to replace the engine block!

I am really worried I have a lemon. Does anyone have any guidance on what questions I should ask the dealer or suggest next steps I should take? Thanks in advance.
Reply
Old Jan 9, 2006 | 08:10 PM
  #2  
DaveGS4's Avatar
DaveGS4
Administrator Emeritus
20 Year Member
Community Builder
Loved
Community Favorite
iTrader: (2)
 
Joined: Feb 2001
Posts: 31,944
Likes: 2,737
From: North Carolina
Default

IMO its simple... take the car to the dealer and have them fix it... from what it sounds they're going to give you a new engine under warranty and you should get a loaner car while is in the shop.

I'd take it in to get replaced in a heartbeat. Instant new motor
Reply
Old Jan 9, 2006 | 08:33 PM
  #3  
e-man's Avatar
e-man
Lead Lap
20 Year Member
Photogenic
Photoriffic
Shutterbug
 
Joined: Apr 2004
Posts: 3,566
Likes: 49
From: Illinois
Default

Originally Posted by patlexus
I bought a certifed preowned es 330 2001 with 42,000 miles about six weeksago. I brought it in a month ago because of a small oil leak. They said the rear main oil seal was leaking oil. They also found three exhaust bolts to be broken. I was told the tech replaced the main oil seal and the threebroken exhaust bolts. After I had the car back for a week I found it was slowly leaking oil again. I took it in again and now they are telling me they need to replace the engine block!

I am really worried I have a lemon. Does anyone have any guidance on what questions I should ask the dealer or suggest next steps I should take? Thanks in advance.
Just curious, are you in the Chicago area? If so, what dealership are you going to? As Dave said, let them replace the engine. That's one of the reasons you bought a CPO car -- if anything goes wrong, you're covered. Now, that being said, I'm sure had you known this was going to happen, you wouldn't have bought the car in the first place. However, CPO cars undergo a pretty extensive inspection/replacement process, so unless there's some funny business going on here, it sounds like it's just one of those things. Let us know how it turns out for you.

e
Reply
Old Jan 9, 2006 | 08:37 PM
  #4  
patlexus's Avatar
patlexus
Thread Starter
Driver School Candidate
 
Joined: Jan 2006
Posts: 2
Likes: 0
From: illinois
Default

thanks for feedback. It is a Chicago area dealership. I will let you know what happens.
Reply
Old Jan 9, 2006 | 10:12 PM
  #5  
BrickHead's Avatar
BrickHead
Instructor
20 Year Member
Liked
 
Joined: Oct 2003
Posts: 795
Likes: 1
From: North Carolina
Default

Did you check your car's history at carfax.com? I know it's not 100% but you could find something there.
Reply
Old Jan 9, 2006 | 10:54 PM
  #6  
TMaxxTim's Avatar
TMaxxTim
Instructor
 
Joined: Aug 2004
Posts: 879
Likes: 1
From: Tennessee
Default

Originally Posted by BrickHead
Did you check your car's history at carfax.com? I know it's not 100% but you could find something there.

Its always good to check, however its very unlikley that it would be a CPO car if Lexus knew something had happened to it, they'd sell it without the CPO or auction it.
Reply
Old Jan 10, 2006 | 12:02 PM
  #7  
dallison's Avatar
dallison
Intermediate
15 Year Member
 
Joined: Sep 2005
Posts: 302
Likes: 0
From: pa
Default

let them do as much work as they want on it
Reply
Old Jan 12, 2006 | 07:30 AM
  #8  
cip's Avatar
cip
Pole Position
 
Joined: Dec 2005
Posts: 270
Likes: 0
From: Chicago 'burbs
Default

I agree.

I owned a CPO 92 SC400 from '94 - '97 and no matter what goes wrong it will be fixed. Please let us know what dealership you're working with. I have been to all Chicago-area delaerships & the best are Bredemann (Glenview...the best delership in our area bar none) McGrath (Chicago and Westmont), Highland Park, and Arlington are good. But by all means make sure to skip Naperville & Woodfield.

BTW does anyone in the Midwest (Chicago or not) know any solid shops that work on Lexus (non-dealership obviously ) I want to do some performance stuff, but rarely have the time.

Thanks all. It would be really cool if all ClubLexus members could gather at one location, wouldn't it...probably pipe dream since most are CA or FL
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
KingMota
ES - 1st to 6th Gen (1990-2018)
10
Jun 4, 2008 05:43 PM
Roxpert
RX - 1st Gen (1999-2003)
14
Jun 2, 2007 08:07 PM
JohnsRX
RX - 1st Gen (1999-2003)
10
Aug 2, 2005 12:14 AM
LexusDaisy
Maintenance
2
Apr 21, 2005 05:54 AM
jaymode
ES - 1st to 6th Gen (1990-2018)
3
Jul 19, 2003 06:22 PM




All times are GMT -7. The time now is 11:35 AM.