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question: could be a noob question regarding perm audio/nav

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Old May 6, 2012 | 11:30 AM
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Default question: could be a noob question regarding perm audio/nav

So..just got my car yesterday...was driving today and the system crashed and rebooted?...anyone else seen this or have any insight? just now went to show my co worker my stereo system while its sitting parked and idling it does it out of no where...am i causing this? does it not like my burnt cds?
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Old May 6, 2012 | 04:13 PM
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I don't have the navigation package but your issue is definitely not normal. Have you contacted your dealership already?
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Old May 7, 2012 | 08:54 AM
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it happened while you were driving or when you turned the car on? And was there anything displayed on the nav screen like a hard drive?
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Old May 7, 2012 | 01:33 PM
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my wife is the expert on "perm" issues.
just kidding.. try this, unhook the battery from your car.
hook it again after 2-5 minutes.

What this will do, is give the system a hard reboot.
Normally, it will solve the problem.
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Old May 7, 2012 | 10:04 PM
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it happened while i was driving also while i was parked and the car..it happened 4 times so far..

i got this twice...the audio and nav shuts down all the way then reboots and has the lexus inform show up..
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Old May 8, 2012 | 07:46 PM
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That is normal, i dont know the reason though but when i go out and startup the cars after they have been sitting for a while they do that. Maybe somebody else knows why
4 times is a lot though. You should contact your service dept. and see what they say
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Old May 8, 2012 | 09:48 PM
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thanks!! yeah this happens while I'm driving...not when i start the car...it just randomly shuts down and reboots..ill head there soon
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Old May 9, 2012 | 04:39 AM
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That isn't a good idea for Hybrids with all the computers and stored information. Plus there is the traction batteries and the 12 volt battery. Better solution is go to the dealer and have them check it.
Originally Posted by markrivers
my wife is the expert on "perm" issues.
just kidding.. try this, unhook the battery from your car.
hook it again after 2-5 minutes.

What this will do, is give the system a hard reboot.
Normally, it will solve the problem.
Reply
Old May 9, 2012 | 11:32 PM
  #9  
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sorry but that is not normal at all. i have never seen that message or screen before on my nav. i have a burnt CD a few years old in my disc changer also.

it's good you took a picture in case you can't recreate it on the spot at the dealer.
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Old May 10, 2012 | 08:30 AM
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I also have never got that message and for it to do it while driving and 4 times already means to me that there is a electrical or Stereo head unit problem. Go to your Dealers Service dept. as soon as you can as a short could drain your starting battery and leave you stranded.
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Old May 10, 2012 | 10:55 AM
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The only explanation i can think of right now is..
during the install/update of the software, it was interrupted, preventing a 100% download or installation.
Now everytime the system reach that "corrupted" sector. it boots up!

A visit to the dealer is the BEST choice.
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Old May 12, 2012 | 12:36 PM
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That is definately not normal. Sounds like a power interruption to the nav/radio display. Get it checked.
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Old May 12, 2012 | 02:22 PM
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Ahh! You traded the IS350!??! aww I thought you liked the project car!!!
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Old May 17, 2012 | 04:21 PM
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It's definitely a power interruption. Every time I disconnect the 12V battery at car shows, and then plug it back in later, it will pop this screen up. It's just a boot up sequence. Nothing major. But the circumstances surrounding why it pops up so frequently would probably be attributed to a short somewhere or a faulty 12 V battery. Good luck.
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