Genesis Dealer Experience
01-28-19, 10:20 AM
#16
Unfortunately, impression is a big factor in western society. Those who have true wealth, it really makes no difference what they drive. A good salesperson or dealer leadership should know this. I would simply go somewhere else, or just pass on the brand if it is that hard to test drive. Just think, if they are that difficult to deal with for a test drive, imagine how hard it would be to negotiate some sort of price discussion.
01-28-19, 10:49 AM
#17
I personally probably wouldn't agree to a credit check; that seems a bit much.
When I was given a loaner RX at the Lexus dealer a few months ago they made a photocopy of my license and my insurance card. That's it.
But I'd also encourage you to not be too hard on the dealer--just go somewhere else. It could be that they had a very expensive incident a week before you walked in and that the sales manager was told he would be fired if it ever happened again. You just never know.
When I was given a loaner RX at the Lexus dealer a few months ago they made a photocopy of my license and my insurance card. That's it.
But I'd also encourage you to not be too hard on the dealer--just go somewhere else. It could be that they had a very expensive incident a week before you walked in and that the sales manager was told he would be fired if it ever happened again. You just never know.
Last edited by riredale; 01-28-19 at 02:29 PM.
01-28-19, 11:03 AM
#18
If this happened to me, especially coming up in a comparable car of the same class, I'd drive away from the dealer so fast.
Maybe leave a review on Google Maps for that dealership so other people have a heads-up, hopefully that will make the dealer change their preferred practices.
Maybe leave a review on Google Maps for that dealership so other people have a heads-up, hopefully that will make the dealer change their preferred practices.
01-28-19, 12:17 PM
#19
Lexus Fanatic
01-28-19, 12:50 PM
#20
Lexus Fanatic
Hi All -
I'm a new member to the forum. I have a '16 IS350 and the lease is up in March.
I went to a Genesis dealership in Scottsdale, AZ to test drive the new G70. The car is very nice looking in the blue but a little underwhelming from the rear.
Anyways, I asked to test drive the 3.3T model and the sales rep said they had to run a credit check first to make sure I was a 'serious buyer.'
I thought he was joking at first since the car is not a limited edition which would normally warrant vetting. If I asked to test drive a new GT500 I would expect that, not a G70.
I asked to speak with his manager and was told this is the norm for this car passed down from corporate.
I walked out. Not sure this is an isolated incident but vetting buyers for what I deem is a 'regular car' is not a good way to earn my business. Just wanted to share with the board in case anyone is interested in driving this car.
I'm a new member to the forum. I have a '16 IS350 and the lease is up in March.
I went to a Genesis dealership in Scottsdale, AZ to test drive the new G70. The car is very nice looking in the blue but a little underwhelming from the rear.
Anyways, I asked to test drive the 3.3T model and the sales rep said they had to run a credit check first to make sure I was a 'serious buyer.'
I thought he was joking at first since the car is not a limited edition which would normally warrant vetting. If I asked to test drive a new GT500 I would expect that, not a G70.
I asked to speak with his manager and was told this is the norm for this car passed down from corporate.
I walked out. Not sure this is an isolated incident but vetting buyers for what I deem is a 'regular car' is not a good way to earn my business. Just wanted to share with the board in case anyone is interested in driving this car.
01-28-19, 04:41 PM
#21
Lexus Test Driver
ok, that was your first mistake. 
just wondering, and no disrespect meant, but how old are you? if you're very young and roll up in a jetta they may rightfully question whether there's any reasonable possibility you're serious about the vehicle, or just want to go for a joy ride and waste the dealer's time. i have zero problem with what the dealer did. while i'm no fan of dealers in general, i know that they can and are frequently abused by consumers so it goes both ways.
might want to call the dealer first and arrange the test drive.
just wondering, and no disrespect meant, but how old are you? if you're very young and roll up in a jetta they may rightfully question whether there's any reasonable possibility you're serious about the vehicle, or just want to go for a joy ride and waste the dealer's time. i have zero problem with what the dealer did. while i'm no fan of dealers in general, i know that they can and are frequently abused by consumers so it goes both ways.
might want to call the dealer first and arrange the test drive.
01-28-19, 04:44 PM
#22
Lexus Test Driver
To be fair, I got asked to do a credit check when I first test-drove my IS back in 2016. Last time I went in for a test drive, about a month ago, they didn't ask me to do a credit check. I guess it depends on who's working, or perhaps if you have a history with the dealership. For me, the latter probably applied.
Then again, when I went in to test drive, pretty sure I was wearing shorts and a t-shirt, and rolled up in my Camry. lol.
Then again, when I went in to test drive, pretty sure I was wearing shorts and a t-shirt, and rolled up in my Camry. lol.
What if you are cross-shopping the Genesis with 2, 3 or 4 other cars? NFW 5 dealers are all doing credit checks on me--not until I decide that is the car I am buying, and that is the dealer I'm buying from. It's a test drive, FFS. License, proof of insurance, and I'll let them put a hold on my credit card, if they must. That's it.
Well, in fairness, they also have your car, and your keys...
Last edited by tex2670; 01-28-19 at 04:47 PM.
01-28-19, 05:00 PM
#23
Driver School Candidate
Thread Starter
I don't see why that makes it ok.
What if you are cross-shopping the Genesis with 2, 3 or 4 other cars? NFW 5 dealers are all doing credit checks on me--not until I decide that is the car I am buying, and that is the dealer I'm buying from. It's a test drive, FFS. License, proof of insurance, and I'll let them put a hold on my credit card, if they must. That's it.
Well, in fairness, they also have your car, and your keys...
What if you are cross-shopping the Genesis with 2, 3 or 4 other cars? NFW 5 dealers are all doing credit checks on me--not until I decide that is the car I am buying, and that is the dealer I'm buying from. It's a test drive, FFS. License, proof of insurance, and I'll let them put a hold on my credit card, if they must. That's it.
Well, in fairness, they also have your car, and your keys...
Anyways, from the research I've done it appears these cars are going for MSRP as a previous poster said. I'm curious to see what kind of lease I can get. I'll let you guys know in case anyone is interested in the car!
01-28-19, 05:15 PM
#24
Lexus Fanatic
01-28-19, 05:20 PM
#25
Lexus Fanatic
01-28-19, 07:29 PM
#26
Lexus Test Driver
For F's Sake.
If you crash the car, I'm sure they'd rather not claim under their insurance. I don't know if they need it, but if they asked, I'd give it.
My dealer takes this when I get a loaner, so ¯\_(ツ)_/¯ but, again, I would be ok giving it to them.
If you crash the car, I'm sure they'd rather not claim under their insurance. I don't know if they need it, but if they asked, I'd give it.
My dealer takes this when I get a loaner, so ¯\_(ツ)_/¯ but, again, I would be ok giving it to them.
01-28-19, 07:40 PM
#27
Lexus Fanatic
Your insurance would not cover a different car, your car insurance is on your car, . I could be wrong though.
I thought you meant credit card for test drive. Not loaner. My bad.
01-29-19, 05:32 AM
#28
Lexus Test Driver
What I meant was, my dealer takes an "imprint" of my CC when I get a loaner, so if a dealer required the same thing for a test drive, it wouldn't bother me.
01-29-19, 08:38 AM
#29
drives cars
I don't see why that makes it ok.
What if you are cross-shopping the Genesis with 2, 3 or 4 other cars? NFW 5 dealers are all doing credit checks on me--not until I decide that is the car I am buying, and that is the dealer I'm buying from. It's a test drive, FFS. License, proof of insurance, and I'll let them put a hold on my credit card, if they must. That's it.
What if you are cross-shopping the Genesis with 2, 3 or 4 other cars? NFW 5 dealers are all doing credit checks on me--not until I decide that is the car I am buying, and that is the dealer I'm buying from. It's a test drive, FFS. License, proof of insurance, and I'll let them put a hold on my credit card, if they must. That's it.
My point was: Genesis isn't the only brand capable of making these kinds of mistakes.
01-29-19, 09:04 AM
#30
