Notices
Car Chat General discussion about Lexus, other auto manufacturers and automotive news.
Sponsored by:
Sponsored by: Innova

2018 J.D. Power Vehicle Dependability Study (VDS)

Thread Tools
 
Search this Thread
 
Old Feb 15, 2018 | 02:25 PM
  #46  
mmarshall's Avatar
mmarshall
Lexus Fanatic
Community Builder
Community Influencer
Liked
Loved
 
Joined: Oct 2003
Posts: 94,223
Likes: 221
From: Virginia/D.C. suburbs
Default

Originally Posted by bagwell
you're wrong tho, look it up - MM did NOT mention Buick first (or second)
Thanks, bagwell. That's often the case.
Reply
Old Feb 15, 2018 | 02:48 PM
  #47  
Toys4RJill's Avatar
Toys4RJill
Lexus Fanatic
10 Year Member
Community Builder
Active Streak: 30 Days
Liked
 
Joined: Nov 2011
Posts: 35,285
Likes: 311
From: ON/NY
Default

Originally Posted by mmarshall
You're correct..........the biggest gainers have been the Koreans. Kia and Hyundai both went from making some of the worst vehicles in the industry in the 1990s to some of the best in the 2000s and later. And today, of course, we have Genesis.
I agree. But everyone has upped there game too. GM was also making some really pathetic stuff in the early to mid 90s.

Hyundai sales are slagging for three years in a row. So people aren’t ditching their Toyota’s or Honda’s. I will say, from what I am seeing. I think we will see Honda and Toyota at the top, then Hyundai followed by the American brands.
Reply
Old Feb 15, 2018 | 02:55 PM
  #48  
mmarshall's Avatar
mmarshall
Lexus Fanatic
Community Builder
Community Influencer
Liked
Loved
 
Joined: Oct 2003
Posts: 94,223
Likes: 221
From: Virginia/D.C. suburbs
Default

Originally Posted by LexsCTJill


I agree. But everyone has upped there game too. GM was also making some really pathetic stuff in the early to mid 90s.

Hyundai sales are slagging for three years in a row. So people aren’t ditching their Toyota’s or Honda’s. I will say, from what I am seeing. I think we will see Honda and Toyota at the top, then Hyundai followed by the American brands.
The current market is shifting more by class/vehicle-type than by specific brands. In general, SUV and CUVs have been the winners; sedans, particularly larger family and entry-level luxury sedans, have been the losers.

Perhaps, to some extent, you could also say that pure-electrics and extended-range, plug-in hybrids are also gaining as the charging-infrastructure for them gradually expands.
Reply
Old Feb 15, 2018 | 04:29 PM
  #49  
Stroock639's Avatar
Stroock639
Lexus Test Driver
10 Year Member
Community Builder
Loved
Community Favorite
 
Joined: Apr 2012
Posts: 6,128
Likes: 437
From: Long Island
Default

Originally Posted by LexsCTJill


How has it been a flop?
the moving maps doesn't always work, and pretty much everyone i've seen who's bought one hates that it's impossible to get navigation that doesn't rely on your phone without getting a v6 model and even then it's an option
Reply
Old Feb 15, 2018 | 04:31 PM
  #50  
Toys4RJill's Avatar
Toys4RJill
Lexus Fanatic
10 Year Member
Community Builder
Active Streak: 30 Days
Liked
 
Joined: Nov 2011
Posts: 35,285
Likes: 311
From: ON/NY
Default

Originally Posted by Stroock639
the moving maps doesn't always work, and pretty much everyone i've seen who's bought one hates that it's impossible to get navigation that doesn't rely on your phone without getting a v6 model and even then it's an option
Ok. I see what you mean.
Reply
Old Feb 15, 2018 | 04:48 PM
  #51  
JDR76's Avatar
JDR76
Lexus Champion
10 Year Member
Loved
Community Favorite
Top Answer: 1
 
Joined: Nov 2013
Posts: 13,195
Likes: 1,844
From: WA
Default

Originally Posted by Stroock639
the moving maps doesn't always work, and pretty much everyone i've seen who's bought one hates that it's impossible to get navigation that doesn't rely on your phone without getting a v6 model and even then it's an option
If people don’t like that they have to use their phone to get navigation, they won’t like CarPlay either. My sister has CarPlay and hates it for this reason. “Why do I have to plug my phone in to get my map?”
Reply
Old Feb 17, 2018 | 05:38 AM
  #52  
rogerh00's Avatar
rogerh00
Racer
Veteran: Air Force
20 Year Member
 
Joined: Oct 2002
Posts: 1,488
Likes: 52
From: FL
Default

I think these lists are bunch nonsense. How can Chevrolet be in the top 6 but Cadillac in the bottom 6? Personally, the worst reliable car I ever owned was a BMW, but nobody surveyed me.
Reply
Old Feb 17, 2018 | 06:35 AM
  #53  
mmarshall's Avatar
mmarshall
Lexus Fanatic
Community Builder
Community Influencer
Liked
Loved
 
Joined: Oct 2003
Posts: 94,223
Likes: 221
From: Virginia/D.C. suburbs
Default

Originally Posted by rogerh00
I think these lists are bunch nonsense. How can Chevrolet be in the top 6 but Cadillac in the bottom 6? Personally, the worst reliable car I ever owned was a BMW, but nobody surveyed me.
If you had followed earlier threads and posts, there's already been a lot of talk about this. Many Cadillac owners list "problems" with the CUE video-screen as gripes with their vehicle....when, in reality, they either don't know how to use the system, the system doesn't perform up to their expectations, or just the (yes) crappy design of the system to start with, which, for many functions, can be less than user-friendly. Consumer Reports, several times, has had the same results with their surveys, and are generally not fans of the CUE system themselves.
Reply
Old Feb 17, 2018 | 06:40 AM
  #54  
Johnhav430's Avatar
Johnhav430
Lexus Test Driver
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2016
Posts: 8,563
Likes: 389
From: PA
Default

Originally Posted by rogerh00
I think these lists are bunch nonsense. How can Chevrolet be in the top 6 but Cadillac in the bottom 6? Personally, the worst reliable car I ever owned was a BMW, but nobody surveyed me.
We would never allow pharmaceuticals to be ranked the way CR or JD Power or Gartner do (unscientifically with too small a population to draw any conclusions producing completely unreliable results).

Again, I own a 2007 335i coupe purchased new (one could say there's your mistake already--you're gonna bear the depreciation). It made the CR avoid list, and most unreliable list. So buying a factory extended warranty was a no-brainer. Well, I got nothing out of it, because the car was reliable. Then, 9 yrs. later, 2 yrs. after the 7/100 ran out, the ABS failed. It's a $4,200 job at the dealer, which forced me to DIY for about $4xx. People who have the tools/software can do this job for $290 or so.

What I've learned is the secret to many cars, not just German, is DIY. Someone on youtube had a t shirt that said I am my warranty or something like that. Buy these cars used, fix them yourself after they've depreciated, and let the haters hate your features that are generations ahead of their reliable car!
Reply
Old Feb 17, 2018 | 06:44 AM
  #55  
Johnhav430's Avatar
Johnhav430
Lexus Test Driver
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2016
Posts: 8,563
Likes: 389
From: PA
Default

Originally Posted by JDR76


If people don’t like that they have to use their phone to get navigation, they won’t like CarPlay either. My sister has CarPlay and hates it for this reason. “Why do I have to plug my phone in to get my map?”
I'm driving a brand new Jeep right now, it had like 700km on the odometer when I got it at the airport. No comment on the build quality of the vehicle, I'm rather surprised.

Anyway, the navigation reminds me of my 2010 Garmin that I've stopped using. Well, it says Garmin. I put up with it since Ontario is so strict about not using anything except hands-free. But I can't imagine using this over a smartphone in the States.
Reply
Old Feb 17, 2018 | 01:57 PM
  #56  
Diesel350's Avatar
Diesel350
Lexus Champion
 
Joined: Mar 2006
Posts: 1,841
Likes: 74
From: FL
Default

Originally Posted by Johnhav430
We would never allow pharmaceuticals to be ranked the way CR or JD Power or Gartner do (unscientifically with too small a population to draw any conclusions producing completely unreliable results).

Again, I own a 2007 335i coupe purchased new (one could say there's your mistake already--you're gonna bear the depreciation). It made the CR avoid list, and most unreliable list. So buying a factory extended warranty was a no-brainer. Well, I got nothing out of it, because the car was reliable. Then, 9 yrs. later, 2 yrs. after the 7/100 ran out, the ABS failed. It's a $4,200 job at the dealer, which forced me to DIY for about $4xx. People who have the tools/software can do this job for $290 or so.

What I've learned is the secret to many cars, not just German, is DIY. Someone on youtube had a t shirt that said I am my warranty or something like that. Buy these cars used, fix them yourself after they've depreciated, and let the haters hate your features that are generations ahead of their reliable car!
Exactly and even if you can’t do it yourself an independent mechanic is far cheaper than the sterlership.
Reply
Old Feb 17, 2018 | 02:10 PM
  #57  
rogerh00's Avatar
rogerh00
Racer
Veteran: Air Force
20 Year Member
 
Joined: Oct 2002
Posts: 1,488
Likes: 52
From: FL
Default

Originally Posted by mmarshall
If you had followed earlier threads and posts, there's already been a lot of talk about this. Many Cadillac owners list "problems" with the CUE video-screen as gripes with their vehicle....when, in reality, they either don't know how to use the system, the system doesn't perform up to their expectations, or just the (yes) crappy design of the system to start with, which, for many functions, can be less than user-friendly. Consumer Reports, several times, has had the same results with their surveys, and are generally not fans of the CUE system themselves.
The Cue system has nothing to do with reliability. So in my mind the list is bogus.

It's when you turn the key and nothing happens. My BMW did to me more than once far from home and it wasn't a dead battery. The BMW had electrical gremlins.
Reply
Old Feb 17, 2018 | 02:30 PM
  #58  
mmarshall's Avatar
mmarshall
Lexus Fanatic
Community Builder
Community Influencer
Liked
Loved
 
Joined: Oct 2003
Posts: 94,223
Likes: 221
From: Virginia/D.C. suburbs
Default

Originally Posted by rogerh00
The Cue system has nothing to do with reliability. So in my mind the list is bogus.
I tend to agree.....I wasn't really arguing against your position. But that's the way many people judge reliability nowadays.....not by the number of physical breakdowns leaving you stranded (which, in general, are much fewer than in past years), but by how much trouble they have screwing around with the electronics.
Reply
Old Feb 18, 2018 | 07:04 AM
  #59  
rogerh00's Avatar
rogerh00
Racer
Veteran: Air Force
20 Year Member
 
Joined: Oct 2002
Posts: 1,488
Likes: 52
From: FL
Default

If that is true then the problem is with JD Power and how they conduct a survey. Not being happy with your navigation or other electronics should not be in their survey for dependbility. When I look at that list I'm expecting those vehicle brands to be listed by how many owners had trouble with their engine, transmission, brakes, etc. I had issues with my last Lexus with the nav and touch pad but it was the most dependable car you can have by far. I have issues with my new Cadillac XT5 and it's dash controls but so far it's a reliable vehicle. It's just like their initial quality list it's all about the electronics another bogus list.

I've owned vehicles for 56 yrs now and have never been surveyed by JD Power who ever that is.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Hoovey689
Car Chat
0
Mar 6, 2019 11:41 AM
Hoovey689
Car Chat
5
Oct 19, 2018 11:33 AM
pbm317
Car Chat
40
Jun 25, 2016 07:22 PM
Joelseff
Car Chat
2
Sep 8, 2007 12:16 PM




All times are GMT -7. The time now is 05:20 PM.