tarryhud

Hi all,

I recently bought a CPO 2015 RX 350 from a Lexus dealer. In the dealer documents / Purchase Order / Financing documents that I got, it does not say that it is a CPO vehicle anywhere. When I asked the person who was handling my paper work, he said that Lexus will send the CPO documents to me in mail. Does that sound alright? If not, what should I ask the dealer for?

Appreciate all your thoughts.

Thanks!

Hoovey689

iTrader: (16)

There should be a 161 inspection report

tarryhud

Yes, I asked for a copy of 161 point inspection report. They gave me a photo copy of the same. Is anything else needed?
In my previous CPO Lexus, I had a sticker on the side of driver's seat that said it was CPO vehicle. But in the latest car I bought, it does not have this sticker.

Hoovey689

iTrader: (16)

Yeah tbh there should be a sticker that says CPO

Pm'd

tarryhud

I don't have this sticker. What does this mean now? Any ideas on how to proceed?

tex2670

You should receive paperwork that says when the warranty expires. Did you, and does it match up with the expiration of the CPO warranty?

tarryhud

I just bought this car. I haven't received paperwork yet. Would I get that from Lexus Corporate?

old sc300

yes, mine took about 3 weeks. In the mean time you can call Lexus and they will confirm for you.

tarryhud

I will follow-up with Lexus customer service tomorrow. Thanks!

tex2670

They should have handed you copies of everything before you left the dealership.

tarryhud

A quick update:
It seems that the certification paper work was sent late to Lexus; my car was updated as CPO / L Certified in Lexus' database yesterday. All is well now.
Thanks everybody for their messages. I really appreciate it!
Best Regards!

mcomer

Everybody can log into www.lexusdrivers.com and join for free. Enter your VIN
and it will show service history. Check for recent entries for services that list
certified mandated jobs, brakes/tires/body trim or paint/2nd key.

tarryhud

Yes, service history / CPO PDI was in there. But in my case, I did not get any document that said it was a certified vehicle and also for some reason it was not listed as L Certified in official Lexus records. That's why all the confusion.
Thanks for your post!

bitkahuna

iTrader: (20)

glad it all worked out! now enjoy.