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Problem with custom wheel order

Old Jul 15, 2011 | 10:31 AM
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Default custom wheel order

Received tracking information today 7/21/11!!! Thanks for all your help, Paul at Howey Industries was very helpful and supportive!! Recommend for those want nice custom wheel with great price to shop there!!

Last edited by grabber2; Jul 21, 2011 at 05:05 PM.
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Old Jul 15, 2011 | 10:39 AM
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I ordered a set of Sevas wheels back in the day and the same thing happened to me. They said 2 to 3 weeks then it went to 9 weeks and cancelled my order. Luckily I bought the wheels through discount tire so they had to cancel not me. Thats why I never buy wheels online. If things go south or there is an issue once the wheels arrive its going to be a pain in the *** to get it resolved. I say cancel the order and get them from another company. The buyers hold the power so screw them
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Old Jul 15, 2011 | 10:47 AM
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The link says the wheels are being discontinued and they are only shipping what they have in stock. Something doesn't smell right. I would get a refund and run.
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Old Jul 15, 2011 | 11:41 AM
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forgestar, same company as iforged right?
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Old Jul 15, 2011 | 12:16 PM
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Open a dispute for your protection. Just open it and state the shipping time you where told, vs. how long its been. See what the seller replies with, but either way, you have it a case you opened before the deadline expired stating you still haven't gotten your wheels just in case.
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Old Jul 16, 2011 | 01:51 AM
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this.

though if you played with a CC you may be protected longer regardless of paypal.
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Old Jul 16, 2011 | 03:16 AM
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Originally Posted by PureDrifter
this.

though if you played with a CC you may be protected longer regardless of paypal.

Unfortunately, filing an "unauthorized charge" dispute on your CC on a payment made via Paypal violates Paypal's terms of service. When you use Paypal to make a payment, you are essentially waving the right to do a chargeback with your bank.

When your paying with Paypal and using a CC, they charge your CC and forward the money to the buyer. Buyer can then remove cash (Paypal Debit card) or transfer it out of their Paypal account. So the money is out of Paypal's control after this point. If you file a chargeback, and it goes through, Paypal has a high chance of being on the hook for the charges if the buyer already took the money out or transferred it out. So Paypal doesn't allow it.

In effect, Paypal dispute takes over your CC dispute rights.
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Old Jul 16, 2011 | 06:12 AM
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Originally Posted by KillaIS250
Unfortunately, filing an "unauthorized charge" dispute on your CC on a payment made via Paypal violates Paypal's terms of service. When you use Paypal to make a payment, you are essentially waving the right to do a chargeback with your bank.

When your paying with Paypal and using a CC, they charge your CC and forward the money to the buyer. Buyer can then remove cash (Paypal Debit card) or transfer it out of their Paypal account. So the money is out of Paypal's control after this point. If you file a chargeback, and it goes through, Paypal has a high chance of being on the hook for the charges if the buyer already took the money out or transferred it out. So Paypal doesn't allow it.

In effect, Paypal dispute takes over your CC dispute rights.
Hence why I never use Paypal.
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Old Jul 16, 2011 | 09:10 AM
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Originally Posted by caddyowner
Hence why I never use Paypal.
if you want to buy from an individual not local, what other options? sending a money order certainly isn't safer!
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Old Jul 16, 2011 | 09:21 AM
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We reach a solution on how to deal with the protection issue. Thanks for all your help

Last edited by grabber2; Jul 16, 2011 at 10:22 AM.
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Old Jul 16, 2011 | 10:11 AM
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Originally Posted by caddyowner
Hence why I never use Paypal.
paypal has a lot easier and smoother refund policy than banks... it is bad for the merchants, but good for customers.
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Old Jul 16, 2011 | 03:52 PM
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ah but it is an authorized transaction, you can open a dispute for incomplete service/defective product./product not received as well. doing so (for my at least) got me my money back and still in good standing with stupid PP. (who told me the guy's account was empty).
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Old Jul 16, 2011 | 11:18 PM
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Originally Posted by caddyowner
The link says the wheels are being discontinued and they are only shipping what they have in stock. Something doesn't smell right. I would get a refund and run.
Its funny you say that because there advertisement is all over Craigslist to.. I've seen multiple ads in different states and has the Howie link to the wheels..

Hope everything works out... I've ordered two sets of wheels through D2Autosport with no issues... Trust our Vendors!!!
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