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They aren't going to order any paperwork when your in front of them and hit them with that believable excuse. I acutally came up with the exuse after a paint job
If that were the truth and you failed to bring in a statement from the body shop showing the car had been re-painted I would rule against you. The reason is it is a reasonable thing to expect someone to bring if that was their entire defense, it would show the date and extent of the work and in that case you would get off, if I was the judge.