There have been a lot of threads on the Lucid subreddit over the past few weeks as the first customers leases mature and they return their vehicles.

Long story short - Lucid is billing thousands in excess wear and tear charges for what appear to be normal wear and tear.

They have been charging $2400 for scratches on the front skidplate - a part, let us not forget, that's literally designed to take the wear and tear, and in one post today someone has posted their lease end inspection report claiming there is $7600 in excess wear and tear.

https://www.reddit.com/r/LUCID/comme...7600_estimated

 

Are they teaching a lesson on how to loose a customer for life? Lol

 

They might just want you to lease or buy another, if they are going to waive these fees when you walk into the dealership

 

So far they don't appear to be doing that, so it's having the opposite effect.

 

Hyundai did something similar, claiming a rear panel was scratched and charging me $400, which was complete BS, but I just paid it and moved on. Actually it was US Bank, but after the penalties I've paid on three leases, I don't think I'm going to ever lease again

 

I thought the $4K one I saw on Reddit was bad. $7,600 is extortion

 

It's going to absolutely kill repeat business. Reportedly, Lucid executives are "aware and are looking into it" with Bank of America (who are whitelabeled as LFS) but BoA don't routinely do this for other OEMs where they are the lessor so you know the instructions to behave this way almost certainly came from these same executives.

 

they should eat the wear and tear… what’s a few more billion in losses?

 

Well it's not even just that, at some point there's a line beyond which it's fair game to ask the customer to cough up, but this is getting right into customers being asked to pay way over the top for what pretty everyone else would treat as reasonable wear and tear.

 

I have read similar stories, totally crazy

 

In the interests of balance, Lucid reportedly sent this today to customers. Let's see if action speaks louder than words.

 

well that's a solid attempt at damage control.

 

how interesting that they specifically reference the underbody plate scratch that was in the Redditors post

 

I still remember Mark from Savagegeese simping for this company because they let him keep a long-term loaner. What a loser.

 

When selling and leasing Chevrolets years ago, we used both GMAC and a couple of banks for leasing.
The return condition thresholds were markedly different. GMAC recognized that they would likely get
another contract for a replacement vehicle and probably the loan paper when we sold the turned in car as well.
The Banks seems to view it as a one and done affair and tried to suck as much out of everyone (including the
dealers) as possible.