Spiffy New Damaged Rims for the LS from TireRack - Club Lexus Forums


Spiffy New Damaged Rims for the LS from TireRack

Reply
 
 
 
Thread Tools Search this Thread
Old 11-06-12, 11:51 PM   #1
boilerroom
Driver School Candidate
Thread Starter
 
Join Date: Nov 2009
Location: MI
Posts: 43
Thanks: 0
Thanked 0 Times in 0 Posts
Default Spiffy New Damaged Rims for the LS from TireRack

Got and home and was excited to check out my new winter wheels since the OEM ones are looking really dingy.

Started unpacking them about an hour ago and ALL 4 of them are DAMAGED

I dont think Tire Rack is to blame on these as I am betting my delivery driver just slammed them onto my porch when literally 'dropping' them off... Sadly I wasnt home to actually see him deliver the parcel.

Check out my pain:

Wheels 1,3,4 all have some Lip Damage
Wheel 2 had damage on the edges on 2 of the spokes. (images 2&3)
Wheel 4 had a Defect where metal was not completely machined out for the letter "R" (ironically it Passed with a QC sticker ) (Last Picture)

Has anyone else had such damage before when getting wheels shipped in?

Im going to call TireRack tomorrow, this is my first time buying wheels online and so far it isnt sitting well. If anyone had such an experience, did TireRack make it right?
Attached Thumbnails
Spiffy New Damaged Rims for the LS from TireRack-wheel-1.jpg   Spiffy New Damaged Rims for the LS from TireRack-wheel-2-spoke-damage.jpg   Spiffy New Damaged Rims for the LS from TireRack-wheel-2-spoke-damageb.jpg   Spiffy New Damaged Rims for the LS from TireRack-wheel-3-lip-damage.jpg   Spiffy New Damaged Rims for the LS from TireRack-wheel-4-damage.jpg  

boilerroom is offline   Reply With Quote
Old 11-07-12, 06:10 AM   #2
jimbosr1
Lexus Test Driver
 
jimbosr1's Avatar
 
Join Date: Sep 2010
Location: ga
Posts: 1,338
Thanks: 0
Thanked 0 Times in 0 Posts
Default

i had discount tire order me a set of rims for my 430 and two or them were damaged and discount tire handled the returns.idont think tire rack is as good as they use to be.i hope you dont have any issues when you try to return them.
jimbosr1 is offline   Reply With Quote
Old 11-07-12, 11:03 AM   #3
Lynzoid
Lead Lap
 
Join Date: Jun 2010
Location: RU
Posts: 779
Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'd be real pissed at that. What a cockup!
Lynzoid is offline   Reply With Quote
Old 11-08-12, 09:37 AM   #4
ultm8mind
Lead Lap
iTrader: (3)
 
ultm8mind's Avatar
 
Join Date: Apr 2011
Location: Augusta, Ga
Posts: 745
Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'm sure they'll replace them for you.
ultm8mind is offline   Reply With Quote
Old 11-08-12, 10:03 AM   #5
zig@tr
Platinum Sponsor
 
zig@tr's Avatar
 
Join Date: Jun 2011
Location: IN
Posts: 368
Thanks: 0
Thanked 0 Times in 0 Posts
Default

boilerroom,

I have checked on your order, it appears you have already spoke with customer service and a new set of 4 has been shipped today. You should have your new wheels shortly. Sorry for the inconvenience but shipping damage does happen from time to time, however I'm glad it was resolved. Enjoy your new wheels.
__________________

Zig Ziegler | The Tire Tire Rack
7101 Vorden Parkway
South Bend, IN 46628
O: 888 428 8355 ext. 4784
zig@tirerack.com
www.tirerack.com?affiliate=DZ1
Support Club Lexus!!!
Click on The Tire Rack banner ad or reference "Zig / Club Lexus" when ordering!!!
zig@tr is offline   Reply With Quote
 
 
Reply

Related Topics
Thread Thread Starter Forum Replies Last Post
NY Bridgestone Blizzak LM-60 (Performance Winter/Snow tires) 2 Front tires for Lexus ISF dLad Wheels and Tires Classifieds 8 11-24-12 08:57 AM
4 Michelin PS2's, 700 miles, Staggered 18's, perfect for L-tuned, Clearwater, FL Nevada3 Wheels and Tires Classifieds 17 08-11-07 01:44 PM
FS-GS4 stock wheels w/tires FutureGS400 Wheels and Tires Classifieds 4 03-27-06 09:51 AM
how do I ship tires and wheels? DrDrilZ The Tire Rack's Tires, Wheels & Brakes Forum 6 01-14-05 06:21 PM
Top 6 Max Performance and Top 6 Ultra High Performance All-Season Tires! Brandon@TR The Tire Rack's Tires, Wheels & Brakes Forum 0 03-09-04 11:04 AM


Tags
ballin, damaged, discount, rack, rim, rims, sale, shipping, tire, tirerack, wheels

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Forum Jump


All times are GMT -7. The time now is 07:22 PM.


Copyright © 2000-2016 Internet Brands, Inc. All Rights Reserved