Spiffy New Damaged Rims for the LS from TireRack - ClubLexus - Lexus Forum Discussion


LS - 3rd Gen (2001-2006) Discussion topics related to the flagship Lexus LS430

Spiffy New Damaged Rims for the LS from TireRack

Reply
 
 
 
Thread Tools Search this Thread
Old 11-06-12, 10:51 PM   #1
boilerroom
Driver School Candidate
Thread Starter
 
Join Date: Nov 2009
Location: MI
Posts: 43
Thanks: 0
Thanked 0 Times in 0 Posts
Default Spiffy New Damaged Rims for the LS from TireRack

Got and home and was excited to check out my new winter wheels since the OEM ones are looking really dingy.

Started unpacking them about an hour ago and ALL 4 of them are DAMAGED

I dont think Tire Rack is to blame on these as I am betting my delivery driver just slammed them onto my porch when literally 'dropping' them off... Sadly I wasnt home to actually see him deliver the parcel.

Check out my pain:

Wheels 1,3,4 all have some Lip Damage
Wheel 2 had damage on the edges on 2 of the spokes. (images 2&3)
Wheel 4 had a Defect where metal was not completely machined out for the letter "R" (ironically it Passed with a QC sticker ) (Last Picture)

Has anyone else had such damage before when getting wheels shipped in?

Im going to call TireRack tomorrow, this is my first time buying wheels online and so far it isnt sitting well. If anyone had such an experience, did TireRack make it right?
Attached Thumbnails
Spiffy New Damaged Rims for the LS from TireRack-wheel-1.jpg   Spiffy New Damaged Rims for the LS from TireRack-wheel-2-spoke-damage.jpg   Spiffy New Damaged Rims for the LS from TireRack-wheel-2-spoke-damageb.jpg   Spiffy New Damaged Rims for the LS from TireRack-wheel-3-lip-damage.jpg   Spiffy New Damaged Rims for the LS from TireRack-wheel-4-damage.jpg  

boilerroom is offline   Reply With Quote
Old 11-07-12, 05:10 AM   #2
jimbosr1
Lexus Test Driver
 
jimbosr1's Avatar
 
Join Date: Sep 2010
Location: ga
Posts: 1,453
Thanked 15 Times in 13 Posts
Default

i had discount tire order me a set of rims for my 430 and two or them were damaged and discount tire handled the returns.idont think tire rack is as good as they use to be.i hope you dont have any issues when you try to return them.
jimbosr1 is offline   Reply With Quote
Old 11-07-12, 10:03 AM   #3
Lynzoid
Lexus Test Driver
 
Join Date: Jun 2010
Location: RU
Posts: 823
Thanked 4 Times in 4 Posts
Default

I'd be real pissed at that. What a cockup!
Lynzoid is offline   Reply With Quote
Old 11-08-12, 08:37 AM   #4
ultm8mind
Lead Lap
iTrader: (3)
 
ultm8mind's Avatar
 
Join Date: Apr 2011
Location: Augusta, Ga
Posts: 793
Thanked 3 Times in 3 Posts
Default

I'm sure they'll replace them for you.
ultm8mind is offline   Reply With Quote
Old 11-08-12, 09:03 AM   #5
Platinum Sponsor
 
zig@tr's Avatar
 
Join Date: Jun 2011
Location: IN
Posts: 368
Thanks: 0
Thanked 0 Times in 0 Posts
Default

boilerroom,

I have checked on your order, it appears you have already spoke with customer service and a new set of 4 has been shipped today. You should have your new wheels shortly. Sorry for the inconvenience but shipping damage does happen from time to time, however I'm glad it was resolved. Enjoy your new wheels.
zig@tr is offline   Reply With Quote
 
 
Reply

Related Topics
Thread Thread Starter Forum Replies Last Post
Wheel Damaged During New Tire Installation hoosier1 IS - 3rd Gen (2014-present) 2 01-03-17 06:53 PM
Dealership damaged car for second time during service plastus IS - 3rd Gen (2014-present) 30 11-15-15 07:00 AM
tire dilemma suggestions appreciated LexBrett SC430 - 2nd Gen (2001-2010) 45 06-05-15 09:11 AM
Considerations for Winter tires and wheels [email protected] The Tire Rack's Tires, Wheels & Brakes Forum 1 01-27-15 12:09 PM
Help - New Tires Suck anwallac IS - 2nd Gen (2006-2013) 35 09-15-11 09:17 AM


Tags
ballin, damaged, discount, rack, rim, rims, sale, shipping, tire, tirerack, wheels

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Forum Jump


All times are GMT -7. The time now is 04:02 AM.


Copyright © 2000-2017 Internet Brands, Inc. All Rights Reserved
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: