What do the service department check at 5,000 miles and then 10,000 miles?
#1
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Location: CA
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What do the service department check at 5,000 miles and then 10,000 miles?
I took mines in for the 5,000 miles checkup a few months ago. They quoted me a 2 hour wait for the checkup but after 40 minutes, they were done. I have a dashcam installed so I went back and watched the video. I basically saw them pull the car into the service lot, parked it, then after a few minutes, pull it out and into the service area, then into the car wash. Of course I couldn't tell if they checked under the hood correctly but they definitely didn't take my car out for a spin on the open road as I thought they would.
Regardless, the invoice didn't show them replacing anything (fluids, oil, etc.). I'm now due for a 10,000 mile checkup in February. I'm curious what should I expect them to do this time around? I'm debating if I should even go back to the same dealership (Cerritos) or try another one.
Regardless, the invoice didn't show them replacing anything (fluids, oil, etc.). I'm now due for a 10,000 mile checkup in February. I'm curious what should I expect them to do this time around? I'm debating if I should even go back to the same dealership (Cerritos) or try another one.
#4
Lead Lap
I took mines in for the 5,000 miles checkup a few months ago. They quoted me a 2 hour wait for the checkup but after 40 minutes, they were done. I have a dashcam installed so I went back and watched the video. I basically saw them pull the car into the service lot, parked it, then after a few minutes, pull it out and into the service area, then into the car wash. Of course I couldn't tell if they checked under the hood correctly but they definitely didn't take my car out for a spin on the open road as I thought they would.
Regardless, the invoice didn't show them replacing anything (fluids, oil, etc.). I'm now due for a 10,000 mile checkup in February. I'm curious what should I expect them to do this time around? I'm debating if I should even go back to the same dealership (Cerritos) or try another one.
Regardless, the invoice didn't show them replacing anything (fluids, oil, etc.). I'm now due for a 10,000 mile checkup in February. I'm curious what should I expect them to do this time around? I'm debating if I should even go back to the same dealership (Cerritos) or try another one.
#7
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#8
Lexus Test Driver
5K is pretty much worthless unless you want to change your oil. I had my wife's oil changed at 1500, then I"ll have it done again at 5000 to get her onto a 5000 interval. (No, i'm not going to start another oil change philosophy debate...) 10k is also equally useless in my opinion. Get your oil changed by the dealer if you want, and then buy a cabin air filter and change it yourself for cheap. Other than that, theres nothing else that should need to be done on your car at this point.
#9
At 5k they check brakes hoses belts suspension tire pressure. No rotation no oil change. I paid extra and had my oil changed. At 10k oil change and same inspections but all free.
#10
Is it wise to change the oil at 5k if it's not recommend? I'm sure if it was necessary it would be part of the 5k service, no?
#12
Intermediate
iTrader: (2)
Also @ 5k don't forget to inquire about programming the car to your liking. There's some dealer only programmable settings like holding down the unlock on the key fob to roll down all windows and sunroof, disabling the seat belt dinging noise, and many others.
#13
I opted out of the 6 months service even though it's free. All they do is check the fluids. I did it myself and saved the trip to the dealer and the possibility of them scratching up my car. I'll go in for the 12 month and have them change the oil but I will not allow them to wash it. I prefer to do that myself using the methods, tools and chemicals that I prefer.
#15
Intermediate
iTrader: (2)
Settings that can be programmed:
http://www.lexus.com/pdf/service/14I...i-customer.pdf
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