IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

What do the service department check at 5,000 miles and then 10,000 miles?

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Old 01-20-15, 02:14 PM
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craigsager
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Default What do the service department check at 5,000 miles and then 10,000 miles?

I took mines in for the 5,000 miles checkup a few months ago. They quoted me a 2 hour wait for the checkup but after 40 minutes, they were done. I have a dashcam installed so I went back and watched the video. I basically saw them pull the car into the service lot, parked it, then after a few minutes, pull it out and into the service area, then into the car wash. Of course I couldn't tell if they checked under the hood correctly but they definitely didn't take my car out for a spin on the open road as I thought they would.

Regardless, the invoice didn't show them replacing anything (fluids, oil, etc.). I'm now due for a 10,000 mile checkup in February. I'm curious what should I expect them to do this time around? I'm debating if I should even go back to the same dealership (Cerritos) or try another one.
Old 01-20-15, 02:20 PM
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Thunderwuf
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I'm still far from 5k service, but I was told that it's mostly only visual checks.
Old 01-20-15, 02:33 PM
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kinglexus99
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Yes - per the owners manual the 5k is just an inspection. The 10k is an oil change.
Old 01-20-15, 02:37 PM
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link13
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Originally Posted by craigsager
I took mines in for the 5,000 miles checkup a few months ago. They quoted me a 2 hour wait for the checkup but after 40 minutes, they were done. I have a dashcam installed so I went back and watched the video. I basically saw them pull the car into the service lot, parked it, then after a few minutes, pull it out and into the service area, then into the car wash. Of course I couldn't tell if they checked under the hood correctly but they definitely didn't take my car out for a spin on the open road as I thought they would.

Regardless, the invoice didn't show them replacing anything (fluids, oil, etc.). I'm now due for a 10,000 mile checkup in February. I'm curious what should I expect them to do this time around? I'm debating if I should even go back to the same dealership (Cerritos) or try another one.
I only did the 5K because I leased the car and they told me it's required. No other dealer would be likely to do any more than the dealer who performed your 5K service did.
Old 01-20-15, 04:20 PM
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salvadorik
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And please don't forget to make sure at 10K mile service a dealer replace the cabin air filter. Some dealers don't do it.
Old 01-20-15, 10:32 PM
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anthonys2r
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Visual inspection as in what? Would having an aftermarket intake be an issue?
Old 01-21-15, 04:15 AM
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gn87
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Originally Posted by nixx621
Yes - per the owners manual the 5k is just an inspection. The 10k is an oil change.
I agree with the above statement. Kind of a waist of time IMO for the 5k visit.
Old 01-21-15, 04:39 AM
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Swacer
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5K is pretty much worthless unless you want to change your oil. I had my wife's oil changed at 1500, then I"ll have it done again at 5000 to get her onto a 5000 interval. (No, i'm not going to start another oil change philosophy debate...) 10k is also equally useless in my opinion. Get your oil changed by the dealer if you want, and then buy a cabin air filter and change it yourself for cheap. Other than that, theres nothing else that should need to be done on your car at this point.
Old 01-21-15, 12:47 PM
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steveo55
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At 5k they check brakes hoses belts suspension tire pressure. No rotation no oil change. I paid extra and had my oil changed. At 10k oil change and same inspections but all free.
Old 01-21-15, 03:06 PM
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kinglexus99
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Originally Posted by steveo55
At 5k they check brakes hoses belts suspension tire pressure. No rotation no oil change. I paid extra and had my oil changed. At 10k oil change and same inspections but all free.
Is it wise to change the oil at 5k if it's not recommend? I'm sure if it was necessary it would be part of the 5k service, no?
Old 01-21-15, 05:10 PM
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steveo55
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The way i see it doesnt hurt to change it every 5k. Few extra bucks for peace of mind.
Old 01-21-15, 06:02 PM
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LexSense
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Originally Posted by steveo55
The way i see it doesnt hurt to change it every 5k. Few extra bucks for peace of mind.
Agreed it doesn't hurt to change oil more frequently than recommended. Necessary? Nope.

Also @ 5k don't forget to inquire about programming the car to your liking. There's some dealer only programmable settings like holding down the unlock on the key fob to roll down all windows and sunroof, disabling the seat belt dinging noise, and many others.
Old 01-21-15, 08:06 PM
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IS1911
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I opted out of the 6 months service even though it's free. All they do is check the fluids. I did it myself and saved the trip to the dealer and the possibility of them scratching up my car. I'll go in for the 12 month and have them change the oil but I will not allow them to wash it. I prefer to do that myself using the methods, tools and chemicals that I prefer.
Old 01-21-15, 08:17 PM
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steveo55
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Is it possible to have windows roll up when lock is pressed on remote?
Old 01-21-15, 09:32 PM
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Originally Posted by steveo55
Is it possible to have windows roll up when lock is pressed on remote?
Nope, unfortunately Lexus considers it some sort of a safety feature. Can only roll down windows with key fob.

Settings that can be programmed:
http://www.lexus.com/pdf/service/14I...i-customer.pdf
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