did you file a dispute with paypal before you made contact with the company? i've dealt with SRT on many levels and they have always been extremely helpful. they have always gone above and beyond whatever it was i was in need of...
good luck getting it resolved. i would just try calling the shop over and over until someone answers.
I came across this thread while browsing the forum...I live near the company's headquarters, if this is the same one I'm thinking of. Have you tried the Better Business Bureau? The BBBs site says a report was filed today and resolved?
Good luck getting it all sorted out.
1998 Lexus GS300 148k miles Black/Black
1993 Lexus LS400 271k miles Dark Blue/Blue
Back in September, we ordered an High Flow intake system for an IS300 to SRT. The order went fine, we paid via PAYPAL ($450) , SRT took the money ... and that's it. They did not deliver our HFI.
Despite a number of e-mails and a dispute file opened via PAYPAL, we have not got the product we paid for.
Has anyone had problems with SRT? is the shop closed ?
Same thing happened to me. But i wasn't 450 it was 600.00 and i have been calling and sending him messages and nothing. People tell me to call the police department over where the shop is located what do you think?
Also, if he didn't build it, your car is crap in his eyes.
Mo Choudhury on Facebook is who you are looking for.
-cody: maintenance forum moderator
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2001 Lexus IS300 - 650whp/610wtq (Virtual Dyno)PTE 6765/Custom AEM EMS - Auburn Sky Pearl (1 of 1348)
1999 Isuzu VehiCross 285/75-16 Destination MT's - Astral Silver Metallic (1 of 1021)