Dealer Scratched Car During Service
#46
Moderator
Looking forward to seeing pictures of the repair work. Hope it came out looking like new again.
#47
Lead Lap
It's too precise to be vandalism. No idea what would cause that. Sorry OP.
#48
Yep, I agree. Those scratches are consistent with scratches caused by an automatic car wash. I won't let the dealer wash my car. Last time I was in for service one of the service advisors came in and advised a lady sitting next to me that their car wash had accidentally knocked the driver's side mirror off her car and that it would be a "few minutes" before they fixed it and had her car ready. That dealership used an automatic car wash.
#49
Rookie
Thread Starter
Finally got my car back last Thursday. Took a while to post the pictures, been busy all weekend. I've inspected it in sun at different angles and looks great. Can't tell that there was ever any damage to those areas. Still little angry that this happened but happy the repair came out great.
Last edited by ravig292; 01-30-17 at 11:45 AM.
#50
Lexus Fanatic
Great to hear. I'm quite relieved for you!
#53
Moderator
All's well that ends well, right?
#54
Lexus Test Driver
Originally Posted by ravig292
Finally got my car back last Thursday. Took a while to post the pictures, been busy all weekend. I've inspected it in sun at different angles and looks great. Can't tell that there was ever any damage to those areas. Still little angry that this happened but happy the repair came out great.
#56
Looks really good! After seeing all the posts about how this could have happened I wonder if it was a car wash where the person who drove it in just missed the alignment rails for the wash so the edge of the brushes hit the car. Those are the rails that the tires are supposed to ride inside of not outside. That would make sense based on the damage.
Glad they fixed it for you...
Glad they fixed it for you...
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