GS - 4th Gen (2013-2020) Discussion about the 2013 and up GS models

Dealer Scratched Car During Service

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Old 01-25-17, 07:17 PM
  #46  
2KHarrier
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Looking forward to seeing pictures of the repair work. Hope it came out looking like new again.
Old 01-27-17, 07:29 PM
  #47  
jtrue28
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It's too precise to be vandalism. No idea what would cause that. Sorry OP.
Old 01-28-17, 04:22 AM
  #48  
rjm
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Originally Posted by roblim
Does that dealership have an automatic car wash? My guess is that the scratches happened in the car wash.
Yep, I agree. Those scratches are consistent with scratches caused by an automatic car wash. I won't let the dealer wash my car. Last time I was in for service one of the service advisors came in and advised a lady sitting next to me that their car wash had accidentally knocked the driver's side mirror off her car and that it would be a "few minutes" before they fixed it and had her car ready. That dealership used an automatic car wash.
Old 01-30-17, 04:52 AM
  #49  
ravig292
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Finally got my car back last Thursday. Took a while to post the pictures, been busy all weekend. I've inspected it in sun at different angles and looks great. Can't tell that there was ever any damage to those areas. Still little angry that this happened but happy the repair came out great.









Last edited by ravig292; 01-30-17 at 11:45 AM.
Old 01-30-17, 05:18 AM
  #50  
SW17LS
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Great to hear. I'm quite relieved for you!
Old 01-30-17, 06:37 AM
  #51  
dchar
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I'm glad everything was resolved and the job was done to your satisfaction!
Old 01-30-17, 07:12 AM
  #52  
phins2rt
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Glad it turned out ok!
Old 01-30-17, 07:21 AM
  #53  
2KHarrier
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All's well that ends well, right?
Old 01-30-17, 08:39 AM
  #54  
imrankh24
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Originally Posted by ravig292
Finally got my car back last Thursday. Took a while to post the pictures, been busy all weekend. I've inspected it in sun at different angles and looks great. Can't tell that there was ever any damage to those areas. Still little angry that this happened but happy the repair came out great.






I noticed your in jersey from your inspection sticker. What dealer was it?
Old 01-30-17, 11:25 AM
  #55  
MustangSal
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Nice. Glad that worked out.
Old 01-30-17, 02:16 PM
  #56  
lamikela1
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Looks really good! After seeing all the posts about how this could have happened I wonder if it was a car wash where the person who drove it in just missed the alignment rails for the wash so the edge of the brushes hit the car. Those are the rails that the tires are supposed to ride inside of not outside. That would make sense based on the damage.

Glad they fixed it for you...
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