Fixed bumper
Loose Front Bumper From Canada
Lexus Test Driver
Joined: Apr 2009
Posts: 1,158
Likes: 1
From: ny
Hi all--
I also have a RX350 with the same problem--
I spoke to two different dealerships this AM--
Here's the latest--
TSB was issued late last week. Fix is new clips and new bumper interior "rail". Will take a dealer a half day to perform. Some dealers have a small number of parts kits to fix, others are awaiting them. It is NOT a recall as of this date.
I hope this helps.
Best regards--
Bill (Also have IS 350c on order)
I also have a RX350 with the same problem--
I spoke to two different dealerships this AM--
Here's the latest--
TSB was issued late last week. Fix is new clips and new bumper interior "rail". Will take a dealer a half day to perform. Some dealers have a small number of parts kits to fix, others are awaiting them. It is NOT a recall as of this date.
I hope this helps.
Best regards--
Bill (Also have IS 350c on order)
My bumper has been like that since Day 1 in May. (Page 1 & 2)
Wish my dealer is fully aware of it this time.
(In July?, my dealer said most of RX10 had the same gaps. I really forgot when...)
Thread Starter
Driver School Candidate
Joined: Jul 2009
Posts: 24
Likes: 0
From: NV
Update 9/4/09 - Got the car back late today. Fit of the bumper to body on both sides is now very good, no gaps. Service department finally admitted that this is an official recognized problem. My car was the first one this dealer worked on for the "bumper fit problem". This is what Lexus calls it. I talked to the tech that worked on the car and he told me he was on the phone almost a full day with Lexus getting the fix right. The repair involves a new design for the bumper, new brackets under the bumper and new clips.
Hopefully things will not loosen up again.
2 dealerships in NV one North one South, 500 miles apart.
Hopefully things will not loosen up again.
2 dealerships in NV one North one South, 500 miles apart.
Driver School Candidate
Joined: Sep 2009
Posts: 25
Likes: 0
From: VA
No damage to the bumper - if there was, they'd be repairing it free of charge, now wouldn't they?
Apparently, it's not a big deal to do, given the completion time. All that they required were the correct parts.
I was not at the dealar when the fix was performed.
Nothing else to offer, really. I took it in, they fixed it, and it looks fine now. Then again, this issue didn't appear until I'd had it for a month or so, so we'll see how it holds up...
Thread Starter
Driver School Candidate
Joined: Jul 2009
Posts: 24
Likes: 0
From: NV
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Pole Position
Joined: Sep 2009
Posts: 286
Likes: 1
From: MA
I just made my appointment for the bumper fix. I am thankful for this forum. I noticed a "misalignment" with my bumper a couple weeks ago and wondered what I had hit but couldn't find any signs of having banged into anything. I decided to check this forum and voila! It seems like a relatively easy fix, so I'm not going to sweat the small stuff. I'm still loving this car!!
Driver School Candidate
Joined: Nov 2009
Posts: 8
Likes: 0
From: SC
Hi all--
Before we had the fix done, the bumper would pop out every day after driving. Since we had the fix done, we've gone two weeks w/o a problem. Looks fine. I suggest that anyone wanting the fix should call ahead and make certain that your service department has the kit on hand to fix the problem.
Bill
Before we had the fix done, the bumper would pop out every day after driving. Since we had the fix done, we've gone two weeks w/o a problem. Looks fine. I suggest that anyone wanting the fix should call ahead and make certain that your service department has the kit on hand to fix the problem.
Bill
Instructor
Joined: Jun 2008
Posts: 835
Likes: 82
From: Nukewastedump
Bumper fixed about 2k miles ago. So far it's holding. The bumper really didn't start popping out until it got over 100 degrees ambient temp, so the ultimate test for us will be in 6-7 months.
Lexus Test Driver
Joined: Apr 2009
Posts: 1,158
Likes: 1
From: ny
Well... As one of the early "complainers" to this issue, it's apparently the time to get this fixed. I'll probably do it while doing the 10K checkup this month or next month.
I like to talk to that service lady, who told me in July most of 10RX in their lot had the same issue, in the dealership and see what she will say to me this time.
I do appreciate all you guys' input and feedbacks.
I like to talk to that service lady, who told me in July most of 10RX in their lot had the same issue, in the dealership and see what she will say to me this time.
I do appreciate all you guys' input and feedbacks.