Hi,

I hope this is the right forum. I just got a 2025 UX and I'm struggling to add a secondary driver.

The dealer helped setting me up first as primary driver with the app. I then tried to add a second person as the secondary driver. The instruction says to use "share" in the app. But it actually transfer the remote control to the second person. The dealer said that does not work and both of us must use the same app login. Then in the car, it seems to recognize both as the same person (primary).

I'm quite confused now. How can I set it up?

Thanks

 

 

Finally got it working. Also referenced Adding a 2nd profile & 2 car fobs at once - How?

Could not get the second profile after a few tries. I then removed the car from the Lexus app. This deleted the primary driver on the car. I went through the whole setup again for the primary driver.

Then I followed the steps above, entering the car with the secondary driver's key, phone and Lexus app open. The system did not automatically detect it -- when turned on it still says Welcome Primary Driver.

In the past tries, I tried to add the driver manually, shared it from the primary driver's Lexus app, add manually from secondary Lexus app. None worked.

This time I clicked on refresh and a few seconds later it detected the secondary driver. I'm 100% sure I clicked on refresh in the past tries so I can't say what the difference is. But this time it worked.

I'm good now. Thanks