Pros and cons after a year with the TX500h
Lexus Champion
Joined: Oct 2019
Posts: 19,795
Likes: 3,789
From: California
I'm guessing he has Model S or X which are low volume/low production cars with more quality issues with their door handles and trim. (I'd still get one though)
Model 3 and Y door handles (particularly after 2022) are extremely stout. i haven't seen issues with them. Mine feel solid.
i'm at 20,000 miles and two years on my 2023 Y and it's been supremely reliable. Only issue i had was the steering wheel leather was beginning to form a bubble, so Tesla mobile service came to my house and replaced the steering wheel in literally 5 minutes. no questions asked. dude got out of his service vehicle with steering wheel in hand. didnt even need to open the car for him, he opened it remotely after confirming which car is mine. job was done in 5 minutes, free of charge.
tire issues, yes twice, but that's just cause i ran over screws (twice) -- that can happen on any car.
Model 3 and Y door handles (particularly after 2022) are extremely stout. i haven't seen issues with them. Mine feel solid.
i'm at 20,000 miles and two years on my 2023 Y and it's been supremely reliable. Only issue i had was the steering wheel leather was beginning to form a bubble, so Tesla mobile service came to my house and replaced the steering wheel in literally 5 minutes. no questions asked. dude got out of his service vehicle with steering wheel in hand. didnt even need to open the car for him, he opened it remotely after confirming which car is mine. job was done in 5 minutes, free of charge.
tire issues, yes twice, but that's just cause i ran over screws (twice) -- that can happen on any car.
. 2023 Model Y AWD long range, 28k miles on it. Other than tire rotations and cabin air filter (did it myself), no other maintenance required. Did have some condensation in one of the rear tailgate lights, Tesla Mobile service changed it at my work in 10 minutes, didn't even have to talk to him, popped up in the app when he arrived, and when he was finished. Just bought a 2024 Model 3 AWD long range, rides like a luxury car, as fast as a lot of sports cars, costs almost the same as a Corolla.
Back to Lexus. Pretty disappointed in their vehicles now. IMO priced way to high for what you are now getting. If I wanted something like an RX350, I would probably go back to a 2020 or 2021
Driver
Joined: Jul 2012
Posts: 71
Likes: 46
From: PA
I know this may sound out of place here, but I've owned ONE Acura—a 2015 MDX Advance—never, ever will I own an Acura again! I traded my LS460 for a 2023 Palisade Calligraphy—yes, a Hyundai - my first trip to the dark side! The Grand Highlander/TX were unavailable yet, but so far, the Hyundai has been flawless. But I missed the luxury of my LS which was the best car I've ever owned, so I traded the MDX for an RX350h with expectations of the 'Lexus Experience", and I'm seriously disappointed. The technology in my Palisade puts the RX to shame - Lexus has cut corners everywhere and the quality is not what I've come to expect. The Lexus dealership experience sucks. I'm not sure I'll ever buy another Lexus after my experience... I'm wondering if Genesis is the new Lexus??? What a shame!
Lexus Test Driver
Joined: Jul 2017
Posts: 9,625
Likes: 3,422
From: NJ
I know this may sound out of place here, but I've owned ONE Acura—a 2015 MDX Advance—never, ever will I own an Acura again! I traded my LS460 for a 2023 Palisade Calligraphy—yes, a Hyundai - my first trip to the dark side! The Grand Highlander/TX were unavailable yet, but so far, the Hyundai has been flawless. But I missed the luxury of my LS which was the best car I've ever owned, so I traded the MDX for an RX350h with expectations of the 'Lexus Experience", and I'm seriously disappointed. The technology in my Palisade puts the RX to shame - Lexus has cut corners everywhere and the quality is not what I've come to expect. The Lexus dealership experience sucks. I'm not sure I'll ever buy another Lexus after my experience... I'm wondering if Genesis is the new Lexus??? What a shame!
Pole Position
Joined: Jun 2010
Posts: 3,172
Likes: 1,716
From: NC
Last edited by Freds430; Dec 28, 2024 at 12:57 PM.
Lexus Champion
Joined: Oct 2019
Posts: 19,795
Likes: 3,789
From: California
There is a study that shows 50% of EV owners have buyers remorse. You talking about quality and you're in a Tesla. JD Power ranks Tesla third worst in initial quality Lexus 8th. The worst and second worst both EV manufacturers. They're 26th out of 30 in dependability with Lexus #1.
I don't want to make this a Tesla vs Lexus thread, I'll just say, how many EV'S have you owned? I've owned/leased 5 since 2020. Will never, ever purchase a Toyota or Lexus product again, except maybe an LC500 or IS500 as a weekend car. And I can care less what JD Powers writes as they paid shills
Lexus Champion
Joined: Oct 2019
Posts: 19,795
Likes: 3,789
From: California
Oh for sure I won't. I definitely don't want to have discussions with people who get easily bothered where they turn to being rude. Bye 🤣
Intermediate
Joined: Jan 2024
Posts: 291
Likes: 90
From: MA
Don’t blame the OP for complaining. Mine went back to the dealer nearly 10 separate times. I am done with Lexus.
1. complete brake job done on all four corners with the rotors being turned.
2. Had dashboard squeaks. Then trim was scratched and replaced.
3. Had driver seat squeaks. Replaced entire seat.
4. entire sunroof frame replaced for creaking
5. Software update
6. A pillar now rattles after airbag recall
7. Speaker grill rattles after airbag recall
the list goes on. It’s an awful first model year car and an awful Lexus. Would Not recommend to anyone.
just dumped for a 2025 bmw x5 50e. Very happy.
1. complete brake job done on all four corners with the rotors being turned.
2. Had dashboard squeaks. Then trim was scratched and replaced.
3. Had driver seat squeaks. Replaced entire seat.
4. entire sunroof frame replaced for creaking
5. Software update
6. A pillar now rattles after airbag recall
7. Speaker grill rattles after airbag recall
the list goes on. It’s an awful first model year car and an awful Lexus. Would Not recommend to anyone.
just dumped for a 2025 bmw x5 50e. Very happy.
Last edited by mhoran89; Dec 29, 2024 at 08:29 PM.
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Driver
Joined: Jan 2021
Posts: 61
Likes: 17
From: FL
Man u guys are scaring me. I have a phev order in w my lexus dealer and was gonna trade in my 21 lx570 w the v8 on it. Gonna have to rethink it? Just hard getting 10-12mpg around town.
& fwiw I have a 23 mercedes eqe350 EV suv and luv it, no issues w it. (Just had to stick that in) 😁
& fwiw I have a 23 mercedes eqe350 EV suv and luv it, no issues w it. (Just had to stick that in) 😁
Driver School Candidate
Joined: Dec 2024
Posts: 15
Likes: 3
Man u guys are scaring me. I have a phev order in w my lexus dealer and was gonna trade in my 21 lx570 w the v8 on it. Gonna have to rethink it? Just hard getting 10-12mpg around town.
& fwiw I have a 23 mercedes eqe350 EV suv and luv it, no issues w it. (Just had to stick that in) 😁
& fwiw I have a 23 mercedes eqe350 EV suv and luv it, no issues w it. (Just had to stick that in) 😁
Driver School Candidate
Joined: Jan 2025
Posts: 23
Likes: 18
Tx 500 h
Hopefully they have addressed the issues described in these posts. I purchased a 2025 and have zero issues so far. Only thing so far is I am not getting the 27/28 mpg. So far around 20 but it’s cold out and not nearly broken in yet. The power upgrade over the TX 350 is substantial.
Driver
Joined: Jul 2012
Posts: 71
Likes: 46
From: PA
I've been a loyal Toyota/Lexus customer for MANY years and based on my 24 RX I agree that the brands are falling behind and are no longer the vehicles - but I'm sure nobody cares.
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