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Getting Strange Message on Forum

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Old Nov 24, 2019 | 05:10 AM
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I have now done this in Edge and the red banners are still there?

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Old Nov 24, 2019 | 05:40 AM
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I clicked everyone of them to delete and restarted my computer and they are still here. I have run CCleaner and Malwarbyt and all my windows updates are current.

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Old Nov 24, 2019 | 04:44 PM
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Can you try another browser to see if you still see them?
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Old Nov 24, 2019 | 05:59 PM
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Dave

It does not seem to appear in Chrome?

Dennis
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Old Nov 24, 2019 | 06:01 PM
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We really need to see a screen capture. I'm not sure I know of any browser that sends that message. At the same time, there hasn't been a lot of reports from others to indicate this is a deceptive ad. So not 100% certain what you're seeing. It is possible you're running additional software? Such as 3rd party security software?

A very simple way to do a screen capture on Windows 10 is to press the Windows key and print screen button together. The screen capture is then saved to your pictures folder under the screencaptures folder. Then you simply upload it using the upload button and follow the simple dialog prompts.
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Old Nov 24, 2019 | 06:27 PM
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What screencaptures folder? and what print screen button?
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Old Nov 24, 2019 | 06:42 PM
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Originally Posted by DJWLDW
What screencaptures folder?
On your local hard drive. Probably something like C:\Users\YourComputerLoginName\Pictures\Screenshots

Originally Posted by DJWLDW
and what print screen button?
Your keyboard may be different. I would suggest using Google, as well, to help become more familiar with using your specific setup since our help can be somewhat limited beyond the forum software.

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Old Nov 24, 2019 | 06:55 PM
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JB IT

I pushed the windows button and the button that says prt sc and if he sent it some where I do not no where it sent it to. Are you wanting me to try using a command prompt?

Dennis
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Old Nov 24, 2019 | 06:58 PM
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Ok I get a message that says my computer's hardware does not support captures.

Dennis
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Old Nov 24, 2019 | 07:40 PM
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Do you have a smartphone and can just take a picture of your screen when it comes up?
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Old Nov 25, 2019 | 07:26 AM
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Default Hope this works


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Old Nov 25, 2019 | 07:26 AM
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There you go and the red bar just keeps going down the page till it gets to the bottom. 8 or 9 bars

Dennis
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Old Nov 25, 2019 | 03:00 PM
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You have the screen shot what do you think?

Dennis
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Old Nov 25, 2019 | 03:36 PM
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Hi Dennis yes that's good (thanks!) waiting for IB JT to chip in on it. To me it looks like a browser-based warning message vs an advertisement, especially since it doesn't show up when you use Chrome.

I don't have any experience with MS Edge so hoping he might have some ideas.

I know that IB tests the forum out using a bunch of different devices, OS and browsers, but not sure if MS Edge is one of those.

Last edited by DaveGS4; Nov 25, 2019 at 04:14 PM.
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Old Dec 2, 2019 | 11:21 AM
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Dave

Is LB JT back yet? Still getting the same msg?

Dennis
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