Pop up problems
I think ASAP is now. I’ve been at it for an hour or so over the evening and I didnt notice I had Java on until now... no pop ups. Thanks for sorting the wheat from the chaff.
IB Staff
Joined: Jun 2013
Posts: 122
Likes: 63
We appreciate the additional screenshots! We believe we have isolated the root source of the rogue ads and are now filtering them out, so you should see a significant decrease in the number of redirects. Please let me know how things look on your end over the next day or so.
Thank you!
Thank you!
Yes. It went from one a minute to one a day. I’ll let you know if I see anymore. Thank you. I can’t imagine how hard it is to sort that problem out while maintaining adds from reputable sources.
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IB Staff
Joined: Jun 2013
Posts: 122
Likes: 63
Thanks for the additional screenshot. We work with a company called Confiant to preemptively identify and block the ads, but clearly there's more to be done.
To help them more effectively filter out the rogue ads, Confiant asked for some additional assistance in identifying the ads' sources. If you're willing to help, there's a special browser app called HttpWatch that you can download from the iOS App Store to capture a log of where the redirect occurs and where it takes you. To be clear, this app will only log your activity when you're specifically using it. It won't track any activity from your regular browser.
I've attached a PDF with full instructions of how to generate the log and where to email it. We continue to collect data on our end as well, but the more we can send them collectively, the faster the issue can be resolved.
Thanks for your assistance, and sorry again for the inconvenience these ads are causing.
To help them more effectively filter out the rogue ads, Confiant asked for some additional assistance in identifying the ads' sources. If you're willing to help, there's a special browser app called HttpWatch that you can download from the iOS App Store to capture a log of where the redirect occurs and where it takes you. To be clear, this app will only log your activity when you're specifically using it. It won't track any activity from your regular browser.
I've attached a PDF with full instructions of how to generate the log and where to email it. We continue to collect data on our end as well, but the more we can send them collectively, the faster the issue can be resolved.
Thanks for your assistance, and sorry again for the inconvenience these ads are causing.
