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IB Auto App error

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Old Mar 26, 2015 | 05:07 PM
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Default IB Auto App error

I keep getting an error when going to some threads. Especially one I started I can't access, finally I just used the mobile site via Safari. I don't know what the issue is. I have tried deleting the app, putting my phone on airplane mode, closing all other apps and powering the phone off. Once I turn it all back on and reinstall the app, I still have the same problem. It comes and goes but usually lasts for a day or two at a time.
Attached Thumbnails IB Auto App error-image-648778974.jpg  
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Old Mar 26, 2015 | 05:08 PM
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Eh I see my thread title has a misspelled word, not sure how to edit that. Sorry
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Old Mar 26, 2015 | 08:59 PM
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Have reported the error

Have you tried to clear the cache on your Mobile browser?
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Old Mar 27, 2015 | 06:05 AM
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Yes I have tried that as well.
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Old Mar 27, 2015 | 11:04 AM
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Sorry about all the error messages, sick21. We're aware of the issue and working on a new mobile app that should resolve them completely. In the meantime, I encourage you to try using our newly enhanced mobile site. We recently updated it to include many previously app-only features such as an image uploader, post formatting options (i.e. bolding and italics), and an indicator for unread PMs.

We aim to have our updated app available as soon as possible, but hopefully the mobile site is a suitable workaround for you until then.

Thanks!
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Old Mar 27, 2015 | 12:21 PM
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Awesome thank you!!
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Old Mar 29, 2015 | 02:58 PM
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Glad to see this is being fixed. I just started experiencing it on my tablet and phone. .

I'll give the website a go in the meantime.

Sent from my Nexus 9 using IB AutoGroup
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Old Mar 29, 2015 | 04:26 PM
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Thanks Dave and Jason. For the record same here for about 5 days now.

Last edited by TripleL; Mar 30, 2015 at 05:33 PM.
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Old Apr 20, 2015 | 09:45 AM
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The beta app is live for Android. They haven't flipped the switch on for CL yet though. I've used it for another of IB's forums and it seems ok. Don't know if there's a way to pay and get rid of ads. Also doesn't support landscape viewing.

https://play.google.com/store/apps/d...droid.autocomm


EDIT: ClubLexus has been greenlit, it works now.

Last edited by FrankReynoldsCPA; Apr 21, 2015 at 03:23 PM.
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Old May 9, 2015 | 04:02 PM
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This is still happening for me. Anyone else?
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Old May 9, 2015 | 07:09 PM
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Still happening here. I can open a few threads..others I get a connection error
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Old May 9, 2015 | 07:20 PM
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Originally Posted by Reaper21
This is still happening for me. Anyone else?
Originally Posted by fastnoypi
Still happening here. I can open a few threads..others I get a connection error
If you could, please provide more details (device, OS version, App Version)
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Old May 9, 2015 | 10:18 PM
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iPhone 6
iOS 8.2
App version 1.6.2
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Old May 10, 2015 | 04:16 AM
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Samsung Galaxy S4
Android 5.0.1_0009 ,
kernel 3.4.0
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Old May 10, 2015 | 06:07 AM
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Originally Posted by fastnoypi
Samsung Galaxy S4
Android 5.0.1_0009 ,
kernel 3.4.0
Are you using the new app version Brett references above (what version)?
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